IT Telecoms Project Support Engineer

To GBP35,000 package + benefits
21 Jun 2021
19 Jul 2021
IT, IT Support
Contract Type
Full Time
Remote / home working (Sept 2021 start). Due to further expansion, this award-winning systems vendor seeks an experienced IT / Telco projects engineer to join their growing Professional Services team. Work is varied but centres on the installation and implementation of Microsoft Servers and telecommunications / Unified Communications; typically with enterprise size clients.

IT / telecoms Professional Services Engineer - The role:

Working closely with others in the team (collaborating with MS Teams and other apps) and internal and external departments (Client Support, Engineering, third-parties, and your technical counterparts client-side) this role will see you:

Deploying complex applications plus remote configuration and general projects / professional service duties.

Go-live support for implementations, together with associated documentation work

IT / telecoms Professional Services Engineer - The person:

Personality is key to this role - candidates need to have very strong customer interaction skills, a personable nature, and plenty of integrity.

On the technical side, candidates must have come from a similar 'IT / telco / technical client or user' technical consultancy role, with strong Windows server exposure, with experience of:

- MS Server-based networking - infrastructure installation, configuration and support

- Physical and cloud-based server work

- Applications support

- Database and SQL server

And a level of:

- Telephony / Voice / UC (Unified Communications) installation and/or support

The learning curve for the product set is lengthy (18-24mths) to become competent across the various platforms, so this role will be attractive to people who really wish to develop themselves across the technologies listed above.

Travel is limited (the team have adapted to provide the same service but 99% remotely; i.e. perhaps 1 'physical' client visit every few months) and this would be fully reimbursed and a monthly travel allowance is given, together with company credit card, but candidates must have their own transport.


This is a fantastic opportunity to join a company that fosters growth and in particular a team that offers a fun and collaborative environment to work in. Package to GBP35k (GBP32k salary and GBP3k travel allowance). Job offer subject to security background checks. Services advertised by Dupen are those of an Agency