Restaurant Manager
- Recruiter
- Confidential
- Location
- Wales
- Salary
- Competitive Salary
- Posted
- 21 Jun 2021
- Closes
- 19 Jul 2021
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
Box Leisure Recruitment
"The Cutting Edge of Leisure Recruitment"
Our client is looking for an experienced Restaurant Manager, to lead and oversees the management of all aspects of the Main Restaurant within the main complex, driving industry leading Customer restaurant experience, speed of service and performing within a safe and immaculate environment.
Job Description
* Lead individual performance through establishing clear expectations and agreeing targets through ongoing review, feedback, and formal appraisals.
* To have clear lines of communication with all team members through regular updates via notice boards and meetings.
* Ensure fire regulations are always adhered to and assist with evacuation procedures, when required.
* Fulfil Parkdean Resorts administrative and cash handling procedures, as instructed by the Line Manager or Administration Manager, if necessary.
* Communicate with other members of the team, both internally and externally, in a professional and courteous manner. Work together with the team to produce industry leading standards within the Restaurant and aim to exceed customer expectations.
* Operate the restaurant in line with Brand standards, food safety, and health & safety guidelines always.
* Responsible for dealing with customer queries and complaints in the appropriate manner to ensure the customer gains the very best experience. Ensure high levels of presentation are always maintained both front and back of house.
* Ensure the effective team levels are always maintained both front and back of house and prepare rotas in accordance with rota and wage/turnover %.
* Deliver our performance targets against budget, managing stock, margin and cost control whilst always ensuring exceptional customer service.
* Attract and recruit team members and develop them to be the best team through coaching, training, and support.
* Ensure the outside Terrace area is always kept presentable.
* Run team incentives to promote sales and ensure upselling is everyday practice.
* Assist the Head chef in ensuring the Food quality brand standards are met, regularly checking food is being served to brand specification.
* Always communicating with Customers and team to ensure industry leading service levels are met.
* Ensure the Company Food Safety Policy together with a Health & Safety Policy to ensure the Health, Safety and Welfare of all team members, customers, guests, and visitors whilst on company premises.
* Work in a safe manner, with due diligence towards yourself, with the team, customers, and general public at all times.
* Report accidents, incidents, and hazards regarding Health & Safety to your Manager immediately.
* Responsible for the recruitment plan for all FOH positions within the restaurant
* Consistently seek out new personal development opportunities including pre-existing courses found in the internal training brochure.
* Ensuring the promotion of the Order & pay app, hitting the adoption rate target, and to consistently build guest rapport and relationships within the restaurant through product knowledge and service excellence.
Personal Specifications
* Food Hygiene Level 2 and Level 3
* COSHH trained.
* Proven experience in commercial awareness and business acumen
* Customer focused approach, this role is customer facing.
* Experience of leading and developing other.
* Strong and effective communicating and influencing skills.
* First Aid at Work
* Team player, willing to step up and outside comfort zone to assist all departments if required
"The Cutting Edge of Leisure Recruitment"
Our client is looking for an experienced Restaurant Manager, to lead and oversees the management of all aspects of the Main Restaurant within the main complex, driving industry leading Customer restaurant experience, speed of service and performing within a safe and immaculate environment.
Job Description
* Lead individual performance through establishing clear expectations and agreeing targets through ongoing review, feedback, and formal appraisals.
* To have clear lines of communication with all team members through regular updates via notice boards and meetings.
* Ensure fire regulations are always adhered to and assist with evacuation procedures, when required.
* Fulfil Parkdean Resorts administrative and cash handling procedures, as instructed by the Line Manager or Administration Manager, if necessary.
* Communicate with other members of the team, both internally and externally, in a professional and courteous manner. Work together with the team to produce industry leading standards within the Restaurant and aim to exceed customer expectations.
* Operate the restaurant in line with Brand standards, food safety, and health & safety guidelines always.
* Responsible for dealing with customer queries and complaints in the appropriate manner to ensure the customer gains the very best experience. Ensure high levels of presentation are always maintained both front and back of house.
* Ensure the effective team levels are always maintained both front and back of house and prepare rotas in accordance with rota and wage/turnover %.
* Deliver our performance targets against budget, managing stock, margin and cost control whilst always ensuring exceptional customer service.
* Attract and recruit team members and develop them to be the best team through coaching, training, and support.
* Ensure the outside Terrace area is always kept presentable.
* Run team incentives to promote sales and ensure upselling is everyday practice.
* Assist the Head chef in ensuring the Food quality brand standards are met, regularly checking food is being served to brand specification.
* Always communicating with Customers and team to ensure industry leading service levels are met.
* Ensure the Company Food Safety Policy together with a Health & Safety Policy to ensure the Health, Safety and Welfare of all team members, customers, guests, and visitors whilst on company premises.
* Work in a safe manner, with due diligence towards yourself, with the team, customers, and general public at all times.
* Report accidents, incidents, and hazards regarding Health & Safety to your Manager immediately.
* Responsible for the recruitment plan for all FOH positions within the restaurant
* Consistently seek out new personal development opportunities including pre-existing courses found in the internal training brochure.
* Ensuring the promotion of the Order & pay app, hitting the adoption rate target, and to consistently build guest rapport and relationships within the restaurant through product knowledge and service excellence.
Personal Specifications
* Food Hygiene Level 2 and Level 3
* COSHH trained.
* Proven experience in commercial awareness and business acumen
* Customer focused approach, this role is customer facing.
* Experience of leading and developing other.
* Strong and effective communicating and influencing skills.
* First Aid at Work
* Team player, willing to step up and outside comfort zone to assist all departments if required