On-Boarding Professional
- Recruiter
- aap3
- Location
- Preston
- Salary
- 11.39 GBP Hourly
- Posted
- 20 Jun 2021
- Closes
- 23 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Contract
- Hours
- Full Time
The key focus of the On-boarding team is to create a positive experience where our new and existing employees feel informed and prepared for their transition either into the business or into a new team/role. The team works collaboratively with functional and operational teams to support the On-boarding pipeline.
Based in Preston and reporting to the On-boarding Team Leader, the On-boarding Professional is responsible for supporting all candidates throughout the on-boarding life cycle. Supporting a number of activities from, verbal offer acceptance through to first day readiness. You will have a passion for providing a seamless, end-to-end on-boarding experience for both candidates and hiring managers.
Responsibilites
- Providing timely/regular communications, ensuring candidates and hiring manager are effectively engaged and supported throughout the on-boarding cycle
- Providing a quality customer service, interacting with other teams involved in the onboarding cycle eg Payroll/Reward or Occupational Health/Security, answering enquires and escalating where appropriate
- Building and developing effective and collaborative relationships with colleagues and customers
- Providing advice and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised
- Attend and contribute to daily stand up meetings to review workload/priorities
Offer Management:
- Production and provision of all candidate offer documentation
- Responsible for the gathering, processing of candidate paperwork, contracts. new starter forms and other agreements - personal data including salary/benefits/bank details
Pre-placement Screening:
- Initiation of pre-screening processes, occupational health & security vetting
- Monitoring progress & updating trackers/recruitment platform to measure cycle time
On-boarding:
- Support on-boarding activities for new starters including welcome calls, emails and the provision of on-boarding information
- Updating candidate information on various systems
First Day Readiness:
- Prepare/Initiate on-boarding eg IT accounts etc. access for new starters
- Participate and contribute to routine operational readiness activities
- Provide candidates with day one information
Quality:
- Ensuring procedures and policies are adhered to, including data protection and confidentiality guidelines
- Process documents - supporting and contributing to continuous improvements projects and implementation of new processes within the on-boarding team
- Ensuring all process maps and work instructions are maintained to a quality standard
- Working within set timeframes to meet deadlines, with great attention to detail
Skills & Experience
Essential:
- Customer Service experience
- Strong Administration background
- Basic IT skills, in particular MS Word and MS Excel
- Interpersonal, team working skills
- Excellent written and verbal communication skills with a strong attention to detail
- Highly organised with the ability to prioritise and manage multiple tasks simultaneously whilst maintaining the highest standards of accuracy
Desirable:
- Knowledge of HR administration
- Proven work experience as an Administrator onboarding/mobilisation or similar role
- Experience using an Applicant tracking system
- Experience with HR Systems
- Experience managing relationships with a variety of stakeholders across all levels
PLEASE NOTE: This position has been assessed as being INSIDE IR35.
AAP3 is acting as an Employment Business in relation to this vacancy.