Hard Facilities Manager
- Recruiter
- Confidential
- Location
- Bedford
- Salary
- Competitive
- Posted
- 28 May 2021
- Closes
- 24 Jun 2021
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity has now arisen for a Hard Facilities Manager (Service Manager) to join our Hard Facilities Management team in Bedford. This team delivers a first-class maintenance and repairs service on behalf of a large NHS Trust. We provide reactive and planned maintenance to a number of NHS buildings in Bedford and Luton as part of this long term contract.
Rydon Maintenance is a successful planned/preventative maintenance contractor operating throughout England. We are a dynamic, multi talented organisation, working across a wide range of market sectors, predominantly within the healthcare, education and housing sectors.
Job Purpose
This is a newly created role as part of our ongoing growth and development and will work in partnership with our existing Managers who will on hand to support and ensure the induction of the successful candidate is smooth and straight forward. The role itself is based in Clapham, Bedford, although our engineers cover multiple buildings across Luton and Bedford. As such, some travel may be required to visit these sites as necessary.
Working to a contract manager and alongside a further Service Manager/Hard FM Manager, you will manage a small team of maintenance engineers to ensure that the Rydon maintenance service is delivered to the highest standards. This involves ensuring that engineers are suitably scheduled (via our scheduling team) to undertake repairs in the correct priority order and to ensure the safety of our clients and services users in these busy NHS buildings across Luton and Bedford. Our primary goal is to ensure that repairs (whether planned or reactive) are undertaken in line with the strict KPIs set within our contract, as well as to the desired quality standards. You will take responsibility for ensuring that all necessary reporting (including internal, statutory and client) is up to date and accurate, and that client communication is maintained to an excellent standard. Overall, you will ensure the effective running of the responsive, planned and lifecycle maintenance programmes to ensure a safe and comfortable environment for service users in live hospital and healthcare environments.
Where in house service delivery is not possible (which could be due to the specialist nature of work that has been requested, or due to availability of our engineers), you will be responsible for ensuring best value is delivered by instructing nominated sub-contractors to undertake the work. You will ensure that our operational performance is met in line with contractual SLAs and KPIs. You will work with the Contract Manager to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved. As part of this continuous improvement initiative, you will conduct regular audits and make recommendations and ensure that all aspects of HSQ&E and Compliance are managed effectively. Utilising and investigating our CAFM system you will help to drive service delivery and performance across the site.
This is an exciting opportunity for an experienced Supervisor or Facilities Manager to make a real difference - the role also offers excellent opportunity for personal growth.
Experience Required
The preferred candidate will have previous experience as a Facilities Manager, Supervisor or Account Manager within a maintenance contractor. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered (for example, you may have managed shopping centres, offices, retail establishments etc).
The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge and experience of building services maintenance and Health & Safety procedures in daily site operation.
Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page to be redirected to Rydon's dedicated careers website to complete your application
Rydon Maintenance is a successful planned/preventative maintenance contractor operating throughout England. We are a dynamic, multi talented organisation, working across a wide range of market sectors, predominantly within the healthcare, education and housing sectors.
Job Purpose
This is a newly created role as part of our ongoing growth and development and will work in partnership with our existing Managers who will on hand to support and ensure the induction of the successful candidate is smooth and straight forward. The role itself is based in Clapham, Bedford, although our engineers cover multiple buildings across Luton and Bedford. As such, some travel may be required to visit these sites as necessary.
Working to a contract manager and alongside a further Service Manager/Hard FM Manager, you will manage a small team of maintenance engineers to ensure that the Rydon maintenance service is delivered to the highest standards. This involves ensuring that engineers are suitably scheduled (via our scheduling team) to undertake repairs in the correct priority order and to ensure the safety of our clients and services users in these busy NHS buildings across Luton and Bedford. Our primary goal is to ensure that repairs (whether planned or reactive) are undertaken in line with the strict KPIs set within our contract, as well as to the desired quality standards. You will take responsibility for ensuring that all necessary reporting (including internal, statutory and client) is up to date and accurate, and that client communication is maintained to an excellent standard. Overall, you will ensure the effective running of the responsive, planned and lifecycle maintenance programmes to ensure a safe and comfortable environment for service users in live hospital and healthcare environments.
Where in house service delivery is not possible (which could be due to the specialist nature of work that has been requested, or due to availability of our engineers), you will be responsible for ensuring best value is delivered by instructing nominated sub-contractors to undertake the work. You will ensure that our operational performance is met in line with contractual SLAs and KPIs. You will work with the Contract Manager to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved. As part of this continuous improvement initiative, you will conduct regular audits and make recommendations and ensure that all aspects of HSQ&E and Compliance are managed effectively. Utilising and investigating our CAFM system you will help to drive service delivery and performance across the site.
This is an exciting opportunity for an experienced Supervisor or Facilities Manager to make a real difference - the role also offers excellent opportunity for personal growth.
Experience Required
The preferred candidate will have previous experience as a Facilities Manager, Supervisor or Account Manager within a maintenance contractor. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered (for example, you may have managed shopping centres, offices, retail establishments etc).
The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge and experience of building services maintenance and Health & Safety procedures in daily site operation.
Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply.
Additional Information
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page to be redirected to Rydon's dedicated careers website to complete your application