Customer Service Coordinator
- Recruiter
- Confidential
- Location
- Borehamwood
- Salary
- 22000.00 - 24000.00 GBP Annual
- Posted
- 15 Jun 2021
- Closes
- 13 Jul 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Our Client is a world leader in what they do and they are looking for an experienced customer service idividual who is used to working in a fast-paced environment to join their team as a Regional Planner.
Following training, you will be managing a number of Client accounts within a region of the UK.
The Role
* Answering customer calls/email's and enquiries via our portal regarding breakdowns and planned service works
* To allocate daily incidents to engineers within your region
* Answering general enquiries
* General administration - including data entry, answering telephone calls, cover as required
* Schedule engineers' diaries
The Candidate
* Previous telephine customer service experience is essential for this role
* Have worked in a fast paced environment, ability to multi-task
* Excellent communication skills, both written and verbal
* Great telephone manner
* Customer and team focused
* Excellent organisational skills
* Enthusiastic, personable
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.
Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
Following training, you will be managing a number of Client accounts within a region of the UK.
The Role
* Answering customer calls/email's and enquiries via our portal regarding breakdowns and planned service works
* To allocate daily incidents to engineers within your region
* Answering general enquiries
* General administration - including data entry, answering telephone calls, cover as required
* Schedule engineers' diaries
The Candidate
* Previous telephine customer service experience is essential for this role
* Have worked in a fast paced environment, ability to multi-task
* Excellent communication skills, both written and verbal
* Great telephone manner
* Customer and team focused
* Excellent organisational skills
* Enthusiastic, personable
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.
Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK