General Manager

Recruiter
Confidential
Location
Hatfield
Salary
Competitive
Posted
04 Jun 2021
Closes
29 Jun 2021
Contract Type
Permanent
Hours
Full Time
General Manager
We are seeking a General Manager for a brand new, market leading student accommodation development in Hatfield, providing top quality accommodation to students.

This stylish new building is a unique scheme and requires a high calibre General Manager to oversee the operations and to be the lead contact point for the accommodation customers. The role will need a hospitality-led and customer focussed approach and the General Manager will be a key recruit in ensuring not only that the site operates smoothly, but that it is done so in a way to create a sense of community amongst the residents. The successful candidate will need to show initiative and be a self-starter and have excellent communication skills as well as a professional outlook.

The varied role involves:

Ensuring a warm, welcoming environment to residents, parent and visitors to the sites
Manage Showroom and liaise with contractors at new site
Responding to tenant queries and maintenance issues throughout the academic year
Ensuring the sites are safe environments in which to live and work
Prompt collection of rents and controlling the budgetary targets for the site
Marketing and promotion of the accommodation
Undertaking regular inspections of flats
Undertaking routine daily/weekly safety inspections and updating the web-based safety management system
Establishing and developing working relationships with suppliers and contractors
Being part of the out of hours rota for emergencies
Supporting the management of the site in compliance with ANUK National Code of standards
Active liaison with University staff including attending regular meetings with relevant bodies
Maintaining Brand awareness and creating a community feel within the site via the organisation of events and promotions for customers
Active management of the site team to ensure high levels of performance.
Engaging with the local community and stakeholders to represent the accommodations interests.
We are seeking the following skills/attributes:

Experience within Student accommodation preferred but not essential
Experience of working within the Hospitality sector also preferred
Experience of working to budgets and targets
Experience in producing weekly and monthly KPI reports
Excellent communication skills displaying sensitivities to and understanding residents needs
Excellent leadership and management skills
Self-motivated and results driven
If interested, please do apply and we will be in touch in due course if successful

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