Service Desk Analyst
- Recruiter
- Confidential
- Location
- Bristol
- Salary
- 20000.00 - 25000.00 GBP Annual
- Posted
- 18 Jun 2021
- Closes
- 16 Jul 2021
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
IT Service Desk Analyst
An international law firm is looking for an IT Service Desk Analyst to join their team, focusing on candidates with problem-solving skills who are proficient in Microsoft Office and Windows. Specific application experience is not required as candidates will be trained up.
Skills & Experience:
* Excellent telephone manner with the ability to communicate with users at all levels in a calm, confident and professional manner.
* Must achieve consistently high levels of customer service and have a desire to constantly enhance client service delivery.
* Experience in working with Windows 10, AD, Hardware, Office 365
* Knowledge of Outlook
* Work well under pressure
* ITIL knowledge (beneficial)
Flexible working - 3 days remote/home and 2 days in a modern open plan and central office.
The successful candidate will work on a set shift, along with evening rotations and on-call rotations (after the probation period).
This will be a two-stage video interview process
Ready to take a step, click apply
An international law firm is looking for an IT Service Desk Analyst to join their team, focusing on candidates with problem-solving skills who are proficient in Microsoft Office and Windows. Specific application experience is not required as candidates will be trained up.
Skills & Experience:
* Excellent telephone manner with the ability to communicate with users at all levels in a calm, confident and professional manner.
* Must achieve consistently high levels of customer service and have a desire to constantly enhance client service delivery.
* Experience in working with Windows 10, AD, Hardware, Office 365
* Knowledge of Outlook
* Work well under pressure
* ITIL knowledge (beneficial)
Flexible working - 3 days remote/home and 2 days in a modern open plan and central office.
The successful candidate will work on a set shift, along with evening rotations and on-call rotations (after the probation period).
This will be a two-stage video interview process
Ready to take a step, click apply