Workspace Services Receptionist/Administrator
- Recruiter
- Confidential
- Location
- The Vale of Glamorgan (Bro Morgannwg)
- Salary
- 15000.00 - 20000.00 GBP Annual
- Posted
- 08 Jun 2021
- Closes
- 06 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
This role
As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties.
You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving building user experience. Duties include, but are not limited to;
Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system
Managing meeting room bookings and requests
Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety and planned preventative maintenance
Access control management, issuing & programming access cards and staff IDs
Postal functions (incoming and outgoing)
Order and maintain stock in relation to the workspace service provision
Process and prioritise work order requests from colleagues through a central helpdesk system
Attend team meetings and produce subsequent minutes / actions.
Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation
To take reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work
Manual handling
Whilst the home base of this role will be The Johnson Building (EC1N) a rota will be in place to work alternate weeks at The Grange office (N14 6PW)What you'll need to succeed
Previous relevant operational office experience within the Facilities or Hospitality sectors
Demonstrable experience of excellent IT and Microsoft Office skills
Strong communications skills
Detail orientated and able to prioritise workload
Ability to work independently and also as part of a team, influencing colleagues and building users where appropriate
Customer focussed with a proactive, flexible approach
Actively manages relationships that will ensure objectives are achievedThe closing date for applications is 15th June 2021 and interviews are expected to be held on xxx.
About Us
Our organisation was built on a simple mission - to give people a safe, secure, and affordable home. That is as true today as it was in the 1950's, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that "everyone should have a home and the chance to live well" To fulfil this vision, we work with partners to make our neighbourhoods - new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.
We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.
What you'll get in return
We also offer a wide range of benefits. Please take a look at our benefits document attached.
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations
As part of the Workspace Services team, who take pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support and assist the Workspace Services Team in all general reception and administration duties.
You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving building user experience. Duties include, but are not limited to;
Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system
Managing meeting room bookings and requests
Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of health, safety and planned preventative maintenance
Access control management, issuing & programming access cards and staff IDs
Postal functions (incoming and outgoing)
Order and maintain stock in relation to the workspace service provision
Process and prioritise work order requests from colleagues through a central helpdesk system
Attend team meetings and produce subsequent minutes / actions.
Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation
To take reasonable care for the health & safety of yourself and of other persons who may be affected by your acts or omissions at work
Manual handling
Whilst the home base of this role will be The Johnson Building (EC1N) a rota will be in place to work alternate weeks at The Grange office (N14 6PW)What you'll need to succeed
Previous relevant operational office experience within the Facilities or Hospitality sectors
Demonstrable experience of excellent IT and Microsoft Office skills
Strong communications skills
Detail orientated and able to prioritise workload
Ability to work independently and also as part of a team, influencing colleagues and building users where appropriate
Customer focussed with a proactive, flexible approach
Actively manages relationships that will ensure objectives are achievedThe closing date for applications is 15th June 2021 and interviews are expected to be held on xxx.
About Us
Our organisation was built on a simple mission - to give people a safe, secure, and affordable home. That is as true today as it was in the 1950's, when our founder Molly Huggins established on organisation to provide homes for Windrush migrants in London. Our core purpose I that "everyone should have a home and the chance to live well" To fulfil this vision, we work with partners to make our neighbourhoods - new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide is in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.
We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.
What you'll get in return
We also offer a wide range of benefits. Please take a look at our benefits document attached.
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations