Public Liaison Officer

Recruiter
Confidential
Location
Kent
Salary
Competitive
Posted
18 Jun 2021
Closes
16 Jul 2021
Contract Type
Permanent
Hours
Full Time
On behalf of one of the UK's leading highways service providers, we are looking to onboard a motivated Public Liaison Officer. This is a permanent role in East London, paying up to GBP25,000 per annum.

Your new company

Having been in the game a good few decades, this contractor works across a range of disciplines, from highway and bridge construction to street lighting design. They have an increasing interest in public realm projects and have recently been working closely with several Local Authority customers to manage a programme of improvement schemes across various boroughs. They are proud to have delivered public realm schemes that enhance the street scene and visual appearance of the local communities they work within, helping to improve the area for residents, pedestrians, cyclists and businesses.

Your new role

As the Public Liaison Officer you will play a pivotal role in ensuring the success of the works within the community. You will be tasked with building productive relationships with local stakeholders (business, schools, churches) that are directly affected by the construction and ensuring they are aware of what is taking place. If need be, you will help in assisting with anything that can be done to reduce the impact on their day to day lives. This Public Liaison Officer role will comprise of the following elements:

*

Identifying, making initial contact with and then maintaining on-going engagement with local business directly affected by the works

*

Maintaining regular contact with targeted stakeholders, including community leaders, those who are most inconvenienced by the works

*

Acting as the primary point of contact for all residents, businesses and other local stakeholders and resolving their enquiries about construction

*

Communication could be any verbal or written enquiries from MPs, local councillors, resident association members, schools and local places of worship

*

Acting as a key information resource for company stakeholder engagement, responding to questions and by proactively alerting them of construction works issues or changes that conflict with what has previously been agreed

About you

Alongside your excellent relationship building skills, diplomacy and your enthusiasm for taking good care of people you will fit into the following specifications:

*

Your ability to communicate effectively is critical to this role, perhaps you've been in an advisory or communications-based role, managed stakeholder engagement

*

Well-honed negotiation skills and the ability to deal with situations with tact and diplomacy

*

Demonstratable ability to form strong and long-lasting working relationships

*

Able to relate and communicate with a broad range of people

*

Able involve yourself in the community and ensure a favourable outcome for all

*

Highly organised

If you're ready to get stuck into your new Public Liaison Officer role, have a chat with us today