Part Time Customer Service Associate

Recruiter
Confidential
Location
Loughborough
Salary
17000.00 - 23500.00 GBP Annual
Posted
18 Jun 2021
Closes
15 Jul 2021
Contract Type
Permanent
Hours
Part Time
PART TIME CUSTOMER SERVICE ADVISOR

Ref: PV10784

Permanent

Loughborough area

GBP17,000 - GBP23,500 - depending on experience on a pro rata basis

4.30pm-9.30pm Mon to Fri

JR Personnel are an employment agency acting on behalf of a client who is looking for a German speaking customer service professional to join a team spanning three markets including the UK, USA & Germany. This is working in a fast-paced office and for someone who is upbeat and great with customers.

Role profile:

* Dealing with customer queries, via email, chat, phone or social media channels

* Finding best solutions for customers

* Speaking to colleagues and sharing knowledge

* Handling all customer requests and making sure they are resolved

* Accounts Management

* Processing orders & returns

Person profile:

* Confident and self motivated

* Excellent communicator both written and oral

Essential criteria:

* Educated to GCSE grade C or above or equivalent

Desired criteria:

* Previous experience of customer service

Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion