Customer Services Ceiling Track Hoist
- Recruiter
- Confidential
- Location
- Abingdon
- Salary
- Competitive
- Posted
- 18 Jun 2021
- Closes
- 09 Jul 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
We are currently recruiting for a Customer Service Coordinator to join the Ceiling Track Hoist team within our Oxford Service Centre. You will assist with the day to day customer service, order processing and general administration of the service.
Millbrook Healthcare Group is one of the fastest growing Healthcare companies in the UK. Our business model involves delivering outsourced NHS and Local Authority contracts (Community Equipment Services, Wheelchair Services, Home Improvement Agency Services and Assistive Technology). We operate service centres covering across the UK covering an area from the Midlands to the South East and South West.
You will have an awareness of the day-to-day issues that our service user's face as well as the ability to empathise with these issues.
The Role:
* Assist and manage incoming calls into the centre from service users, family, healthcare professionals and colleagues
* Coordinating of scheduling in engineers for installations and maintenance
* Scheduling appointments and chasing of order/suppliers
* General administration including processing high volumes of paperwork/documentation
* Updating and maintaining company system and necessary spreadsheets
About you:
* Strong customer service experience within a similar busy and fast paced environment
* Telephone based customer service experience would be beneficial however full training will be provided
* Professional and confident manner via all communication channels
* Competent IT skills and ability to learn new systems
* Able to multi task with a good eye for detail
* Team player and ability to work independently
What can we offer you?
* Competitive Salary of GBP20,366.39
* Monday to Friday 8:00am - 5:00pm 40 hours
* Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
* Company Pension Scheme
* Life Assurance
* A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
We are always looking to recruit hard working, driven and talented individuals to join the Millbrook Healthcare Team and to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
This role is working in a regulated activity and may be subject to an enhanced DBS disclosure.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community
Millbrook Healthcare Group is one of the fastest growing Healthcare companies in the UK. Our business model involves delivering outsourced NHS and Local Authority contracts (Community Equipment Services, Wheelchair Services, Home Improvement Agency Services and Assistive Technology). We operate service centres covering across the UK covering an area from the Midlands to the South East and South West.
You will have an awareness of the day-to-day issues that our service user's face as well as the ability to empathise with these issues.
The Role:
* Assist and manage incoming calls into the centre from service users, family, healthcare professionals and colleagues
* Coordinating of scheduling in engineers for installations and maintenance
* Scheduling appointments and chasing of order/suppliers
* General administration including processing high volumes of paperwork/documentation
* Updating and maintaining company system and necessary spreadsheets
About you:
* Strong customer service experience within a similar busy and fast paced environment
* Telephone based customer service experience would be beneficial however full training will be provided
* Professional and confident manner via all communication channels
* Competent IT skills and ability to learn new systems
* Able to multi task with a good eye for detail
* Team player and ability to work independently
What can we offer you?
* Competitive Salary of GBP20,366.39
* Monday to Friday 8:00am - 5:00pm 40 hours
* Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
* Company Pension Scheme
* Life Assurance
* A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
We are always looking to recruit hard working, driven and talented individuals to join the Millbrook Healthcare Team and to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
This role is working in a regulated activity and may be subject to an enhanced DBS disclosure.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community