Operational Support Officer (OSO) - Days

17 Jun 2021
15 Jul 2021
Contract Type
Full Time
HMP Peterborough are recruiting for Operational Support Officers (OSO).

Sodexo Justice aims to change lives for the better by reducing reoffending and improving the quality of life for those under our supervision and in our care. We deliver safe, effective and innovative custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within the UK and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro.

HMP/YOI Peterborough is the country's only purpose-built prison for both male and female prisoners (kept separate at all times), including a 12-place mother and baby unit. We are committed to offering education and development programmes to provide residents with the skills required to enter employment on release, so reducing the chances of further offending. Providing creative outlets, such as workshop activities, helps to equip those in custody for when they are released. We use 'Restorative Approaches' to bring people in conflict into dialogue. Using a skilled and structured process, those who have been harmed have an opportunity to be heard and those that have caused the harm are held to account for what they have done. We have strong links with the community outside through a variety of partnerships, including our outreach activity Outside Links' offering support and advice to both residents and their families.

Recruitment process:

Full completion of application form on Sodexo careers website by 4th July 2021
Start Date of course: 23rd August 2021 (You will be required to complete a mandatory training course. No annual leave can be taken during this period.)
Number of Jobs Available - 5Job DescriptionStarting salary of GBP19,987.50 per annum and this increases to GBP21,012.50 after 1 years service.

Excellent benefits including free onsite parking, shopping discounts, pension and 28 days holiday (inclusive of bank holidays). 40 hour shift pattern working week, including evenings, weekends, nights and bank holidays.

Main ResponsibilitiesIs this the job for you?

The role of an OSO is fundamental in the running of the prison. OSO's are essential to the smooth, efficient and effective management of the prison and support colleagues and visitors across all aspects of the site.
I can demonstrate that I have the interpersonal and communication skills to work with a number of people from diverse backgrounds and experiences and I will on occasion be required to deal with confrontation in a professional and appropriate manner.
Ability to work within a very structured, repetitive and planned environment and working very closely within a large team
Maintaining site security by controlling access at the gatehouse, searching vehicles and visitors and checking identification
Controlling and issuing equipment to colleagues including keys and radios
Ability to work under pressure and to perform an integral role within the control/CCTV room. You will be the first point of contact for any incident that occurs within the prison and will monitor all movements and activities and this may mean you see things that are upsettingWe encourage you to truly consider your application and would ask you to review the statements below.

I am aware that I will be working a 40 hour shift pattern, including antisocial hours, with set rest breaks. The shifts could be early, late, at night, during public holidays (Christmas and New Year) or at the weekend. I know I need to have considered an alternative mode of transport to get to work, if there are unforeseen circumstances; such as snow, my car breaks down or there is no public transport.
I can work in a highly secure environment, wearing a uniform, under lock and key, without my mobile phone for a 12 hour shift.
I realise my role is not to prejudge prisoners based on the crimes that have been committed or to punish further those that are in my care.
I understand that when I start my role I will be on a mandatory Induction Training course, where I will not be given permission for time off and any module's I may miss, could impact on whether I am able to pass the course.The Ideal Candidate
Demonstrate effective communication skills both in a group and on an individual basis
Ensure the key principles of the programme are understood, delivered and the integrity of accredited programme is maintained
Have the ability to respond appropriately to challenge, conflict or questions within the programme environment
Demonstrate good verbal, numeracy and written skills
Be flexible and show initiative
Demonstrate a strong team ethic.
Have experience of working with a variety of people who have experienced a range of social/personal difficulties
Have a basic knowledge of the Criminal Justice SystemAbout The CompanyIn the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo's connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (); security; property management and technical services through to data driven workplace strategy and design (); employee engagement and recognition services () and through Prestige Nursing + Care and the Good Care Group.

is Sodexo's value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years' worth of references and request employment history details from the HMRC