5 x Customer Service Assistants
- Recruiter
- Confidential
- Location
- Cambridgeshire
- Salary
- holiday pay
- Posted
- 18 Jun 2021
- Closes
- 16 Jul 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
This is an office-based position working on behalf of our client based in Waterbeach. The purpose of this position is to answer a busy telephone dealing with customer enquiries and processing of sales orders. You may be looking for your 1st or 2nd office-based position and have some basic customer skills and therefore, we may consider an enthusiastic graduate, a college or school leaver alongside candidates who are more highly skilled.
Start: ASAP
Type of work: Temporary
Duration: 2 weeks with a possible extension
Location: Waterbeach, Cambridgeshire
Hours: 8.55am - 17.10pm Monday - Friday (36.25 hour working week)
Hourly rate: GBP8.91 an hour + holiday pay
To be suitable for this role you may have worked in a retail customer service position, you may have reception skills or have worked in a customer focused position but be eager for a chance to work within an office environment. Full training will be provided, and the most essential skills are to be passionate about delivering the best customer service on behalf of our client.
Duties:
* To answer the telephone quickly and be able to deal with all enquiries professionally
* Updating the CRM system accordingly
* Processing of sales orders
* To be organised and able to cope with high volume emails to be processed daily
* Constructing emails to customers dealing with enquires and complaints
* Being part of a relatively small team, you will need to gain all round experience to help if necessary, in all areas of the office routine
Skills and Experience:
* Fast accurate keyboard skills
* Ability to construct a professional reply with accurate spelling
* The ability to be organised and efficiently follow through each job
* Be a conscientious team player with good all-round communication skills
* Good telephone manner
* Proven team player
* Be energetic & positive, with a 'can do' attitude towards customers at all time.
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy
Start: ASAP
Type of work: Temporary
Duration: 2 weeks with a possible extension
Location: Waterbeach, Cambridgeshire
Hours: 8.55am - 17.10pm Monday - Friday (36.25 hour working week)
Hourly rate: GBP8.91 an hour + holiday pay
To be suitable for this role you may have worked in a retail customer service position, you may have reception skills or have worked in a customer focused position but be eager for a chance to work within an office environment. Full training will be provided, and the most essential skills are to be passionate about delivering the best customer service on behalf of our client.
Duties:
* To answer the telephone quickly and be able to deal with all enquiries professionally
* Updating the CRM system accordingly
* Processing of sales orders
* To be organised and able to cope with high volume emails to be processed daily
* Constructing emails to customers dealing with enquires and complaints
* Being part of a relatively small team, you will need to gain all round experience to help if necessary, in all areas of the office routine
Skills and Experience:
* Fast accurate keyboard skills
* Ability to construct a professional reply with accurate spelling
* The ability to be organised and efficiently follow through each job
* Be a conscientious team player with good all-round communication skills
* Good telephone manner
* Proven team player
* Be energetic & positive, with a 'can do' attitude towards customers at all time.
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy