Customer Service Support
- Recruiter
- Confidential
- Location
- Shrewsbury
- Salary
- 18000.00 - 20000.00 GBP Annual
- Posted
- 18 Jun 2021
- Closes
- 16 Jul 2021
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Support
Shrewsbury
Permanent
GBP18,000 - GBP20,000 per annum
Monday - Thursday 9am - 5:30pm Friday 9.00am - 5.00pm
This is an exciting opportunity to join a successful organisation in Shrewsbury who are part of large established group; they are looking for a keen and ambitious Customer Services Administrator to join their team on a permanent basis. You will receive full training on the product range, so you are able to support your customers with any enquiries or issues
Responsibilities and duties will include, but not limited to:
* Act as a customer service representative handling customer queries and requests on a daily basis
* Troubleshooting any issues they may be having and being keen to sort a resolution to their problem or query
* Providing administration support to the Sales Executives and Account Managers
* Producing reports
* Sending out contracts & correspondents
* Updating and maintaining Excel and CRM databases
* Arranging for goods to be sent where required
* Reporting and logging faults
* Meeting and greeting clients
* Dealing with incoming and outgoing post
* General administration duties
Skills and Experience
The ideal candidate will have a bright "can do" attitude, have excellent communication, IT and organisational skills and the ability to pick up and understand technical information. You must have a passion for delivering an exceptional service and enjoy a varied and demanding role. In return, our client offers an excellent benefit packages and the opportunity to grow and progress within the organisation. You will be comfortable in using Microsoft Excel.
The application process:
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE24110
Shrewsbury
Permanent
GBP18,000 - GBP20,000 per annum
Monday - Thursday 9am - 5:30pm Friday 9.00am - 5.00pm
This is an exciting opportunity to join a successful organisation in Shrewsbury who are part of large established group; they are looking for a keen and ambitious Customer Services Administrator to join their team on a permanent basis. You will receive full training on the product range, so you are able to support your customers with any enquiries or issues
Responsibilities and duties will include, but not limited to:
* Act as a customer service representative handling customer queries and requests on a daily basis
* Troubleshooting any issues they may be having and being keen to sort a resolution to their problem or query
* Providing administration support to the Sales Executives and Account Managers
* Producing reports
* Sending out contracts & correspondents
* Updating and maintaining Excel and CRM databases
* Arranging for goods to be sent where required
* Reporting and logging faults
* Meeting and greeting clients
* Dealing with incoming and outgoing post
* General administration duties
Skills and Experience
The ideal candidate will have a bright "can do" attitude, have excellent communication, IT and organisational skills and the ability to pick up and understand technical information. You must have a passion for delivering an exceptional service and enjoy a varied and demanding role. In return, our client offers an excellent benefit packages and the opportunity to grow and progress within the organisation. You will be comfortable in using Microsoft Excel.
The application process:
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: DE24110