Sales & Support Administrator

Recruiter
Confidential
Location
Lutterworth
Salary
18000.00 - 24000.00 GBP Annual
Posted
18 Jun 2021
Closes
16 Jul 2021
Contract Type
Permanent
Hours
Full Time
11903 - Sales & Support Administrator Job Spec
Location: Lutterworth

Summary
Our client - a highly successful & established company based in Lutterworth - are seeking an experienced sales & technical service admin to join their friendly, hard-working team on a full-time permanent basis.

The Role
This is a varied role where the successful candidate will be responsible for handling all aspects of customer service & spare parts administration, together with providing support to the sales team. Key duties include:

*Managing service requests from customers, providing technical support & diagnostics over the phone, arranging spare parts & allocating warranty service calls to third party service providers, when required,
*Product compliance - assisting the Technical Manager in collating / updating product technical files,
*Ordering & management of the spare parts stock & distribution, both in-house & via spare parts partner,
*Providing support to the sales team by answering client calls, processing orders, invoicing etc,
*Undertaking visits to the company warehouse (based up North) for product QC checks, stock-takes & new product inspections.

The Right Person
*Immediately available OR on short notice, available to start early July 2021,
*Previous experience in customer service / administration in a similar role,
*Technical aptitude & interest,
*Solid MS Excel skills,
*Pro-active, flexible attitude, able to multitask and work on your own initiative,
*Confidently communicate & work with colleagues effectively at all levels,
*Strong communication skills are an essential element to the role (telephone & written),
*Essential: Full, clean driving licence.

Package
*Appointment Type: Permanent
*Salary: GBP18,000 - GBP24,000 (subject to qualifications / experience)
*Hours: Full-Time
*Holiday 20 Days + Bank Holidays (+3-days Xmas Closure)
*Pension, Free Parking

If you - or someone you might know - are interested & think this opportunity may be suitable, APPLY ONLINE or call Paul Mitchell Associates (quoting ref: 11903) on (phone number removed).

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