Transport Account Manager

We are looking for a service driven Transport Account Manager to join the team here in Bradford on a full time, permanent basis. In return, you will receive a comparative salary.

Advanced Supply Chain Group

Our People solve problems using technology, skills and knowledge to provide intelligent supply chain solutions for our customers.

We offer a complete end to end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today's technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is "Better, Faster, Cheaper" than our competitors.

Responsibilities as our Transport Account Manager will include:

- Managing SLAs by transport customer and advising on service interventions when SLAs are at risk

- Building strong relationships with existing customers and team

- Ensuring all invoicing is completed and accurate

- Managing customer queries through appropriate Customer Management tools

- Understanding customer operating models and advising on process changes to support customer needs

- Supporting with invoicing processes for customers

- Managing the claims processes for service failures

- Advising the operations team on service interventions to prevent service failures

Skills and experience required for a Transport Account Manager:

- Good understanding of the customer market

- Ability to contribute to broader business issues

- Highly effective achiever, who can create a shared vision, energize others, challenge status quo & drive change

- Strong verbal / written communications and presentation

- High level of commercial acumen

- High achievement drive

- High commercial focus

- High Influencing skill set

- Highly skilled with developed commercial skills

- High on "Customer Driven" competency

- Exceptional Microsoft skill set

What will you get in return as our Transport Account Manager?

Access to a variety of our excellent benefits which include, 25 days holiday, pension scheme, online discounts, development and a solid career progression programme.

What next?

If you have a proven track record of achievement to match the requirements for this Transport Account Manager role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.