Customer Services Administrator
- Recruiter
- Confidential
- Location
- Cirencester
- Salary
- Competitive
- Posted
- 18 Jun 2021
- Closes
- 16 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Due to the upcoming peak holiday season, our client is in the market for a customer service administrator ASAP.
This will be on an initial temporary basis until September.
Our client is a leading provider of adventure activities within the South of the UK, specialising in adrenaline filled activities. You will be joining a friendly, small, close-knit team at their head office in the Cirencester area.
The role will be varied days and hours as the office is open seven days a week. You will be working on a rota basis and must be able to work weekends, especially in the peak season.
GBP9.50 per hour
There are three shift patterns:
8:30am - 4:30pm
9:00am-5:00pm
10:00am-6:00pm
As a Customer Service Administrator, you will be the point of call for customers, who will ring the office with queries and booking requests. Your role will involve the following responsibilities:
Answering the telephone and assisting with customer queries
Taking messages for the relevant department
Helping customers with booking enquiries
Answering questions about the activities and FAQ's
The ideal candidate will:
Have previous customer service experience
Have good telephone manner
Have excellent written and verbal communication skills
Be able to work alone, as well as in a team when needed
Be a friendly, approachable person
This will be on an initial temporary basis until September.
Our client is a leading provider of adventure activities within the South of the UK, specialising in adrenaline filled activities. You will be joining a friendly, small, close-knit team at their head office in the Cirencester area.
The role will be varied days and hours as the office is open seven days a week. You will be working on a rota basis and must be able to work weekends, especially in the peak season.
GBP9.50 per hour
There are three shift patterns:
8:30am - 4:30pm
9:00am-5:00pm
10:00am-6:00pm
As a Customer Service Administrator, you will be the point of call for customers, who will ring the office with queries and booking requests. Your role will involve the following responsibilities:
Answering the telephone and assisting with customer queries
Taking messages for the relevant department
Helping customers with booking enquiries
Answering questions about the activities and FAQ's
The ideal candidate will:
Have previous customer service experience
Have good telephone manner
Have excellent written and verbal communication skills
Be able to work alone, as well as in a team when needed
Be a friendly, approachable person