Apprentice Bodyshop Customer Service Advisor
- Recruiter
- Confidential
- Location
- Andover
- Salary
- Competitive
- Posted
- 18 Jun 2021
- Closes
- 16 Jul 2021
- Sectors
- Apprenticeships
- Contract Type
- Permanent
- Hours
- Full Time
Company Description
Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Chard and Dorchester.The 9 location group, with an annual turnover in excess of GBP150m, employs circa 450 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people.
Whether you're a salesperson, a vehicle technician or in customer service, we would like to hear from you. And, if you haven't yet built up experience in these areas, we have apprenticeships and training programmes to help you get settled in. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do.
Position
We are looking for a customer focused team-player to join the busy Bodyshop department at our Accident Repair Centre at Andover Ford in Hampshire.
You will need to be able to demonstrate excellent customer service skills, be a great communicator face to face and over the telephone, with excellent admin, IT and organisation skills
The role involves meeting customers, taking details about their vehicles, liaising with insurance companies and working with the Accident Repair Team to ensure a fantastic customer experience
Ability to plan and work to tight deadlines a distinct advantage
Requirements
A confident, outgoing personality
Computer literacy
Experience using MS Excel and other MS office
A polite and well-spoken telephone manner
A positive and driven approach to work
Ability to communicate effectively via different channels; e-mail, telephone and written.
Ability to work on own initiative at times
Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Chard and Dorchester.The 9 location group, with an annual turnover in excess of GBP150m, employs circa 450 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people.
Whether you're a salesperson, a vehicle technician or in customer service, we would like to hear from you. And, if you haven't yet built up experience in these areas, we have apprenticeships and training programmes to help you get settled in. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do.
Position
We are looking for a customer focused team-player to join the busy Bodyshop department at our Accident Repair Centre at Andover Ford in Hampshire.
You will need to be able to demonstrate excellent customer service skills, be a great communicator face to face and over the telephone, with excellent admin, IT and organisation skills
The role involves meeting customers, taking details about their vehicles, liaising with insurance companies and working with the Accident Repair Team to ensure a fantastic customer experience
Ability to plan and work to tight deadlines a distinct advantage
Requirements
A confident, outgoing personality
Computer literacy
Experience using MS Excel and other MS office
A polite and well-spoken telephone manner
A positive and driven approach to work
Ability to communicate effectively via different channels; e-mail, telephone and written.
Ability to work on own initiative at times