Reporting Manager
Reporting Manager - GBP30k - GBP40k DOE
Global Consultancy
Inverness
Security Clearance Requirement: SC Cleared or Willing to undergo clearance
We are currently assisting this prestigious IT organisation in the recruitment of a Reporting Manager to join the team in Inverness and act as a primary contact for all management reporting activities. This will include scheduling and adhoc reports related to BAU processes, updating current productions or development projects.
Role overview:
You will be assisting in the operational delivery of the ITIL Reporting Management process, by contributing to the development, deployment and maintenance of ITIL aligned processes and documentation. This will be a client facing role, working alongside service delivery managers and team leaders reporting to the service level manager.
Key skills / Experience:
*Understand and interpret reporting requirements in the context of the available technical solutions
*Contribute towards the production of high-level and detailed design documents
*Provide L2 and L3 support for reporting solutions
*Good knowledge of Visual Basic and Excel
*Excellent documentation and report writing ability
*Excellent communication skills
*The ability to use initiative, whilst working on their own with minimum supervision
*Excellent influential and organizational skills
*Understanding of Service Management Framework
*ITIL v4 Foundation
This role is based in Inverness, and while there may be possibility of some remote working, you would be expected to be on-site regularly.
Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate GBP1 to The Born Free Foundation (charity no. (phone number removed)).
Deerfoot is acting as an Employment Agency in relation to this vacancy
Global Consultancy
Inverness
Security Clearance Requirement: SC Cleared or Willing to undergo clearance
We are currently assisting this prestigious IT organisation in the recruitment of a Reporting Manager to join the team in Inverness and act as a primary contact for all management reporting activities. This will include scheduling and adhoc reports related to BAU processes, updating current productions or development projects.
Role overview:
You will be assisting in the operational delivery of the ITIL Reporting Management process, by contributing to the development, deployment and maintenance of ITIL aligned processes and documentation. This will be a client facing role, working alongside service delivery managers and team leaders reporting to the service level manager.
Key skills / Experience:
*Understand and interpret reporting requirements in the context of the available technical solutions
*Contribute towards the production of high-level and detailed design documents
*Provide L2 and L3 support for reporting solutions
*Good knowledge of Visual Basic and Excel
*Excellent documentation and report writing ability
*Excellent communication skills
*The ability to use initiative, whilst working on their own with minimum supervision
*Excellent influential and organizational skills
*Understanding of Service Management Framework
*ITIL v4 Foundation
This role is based in Inverness, and while there may be possibility of some remote working, you would be expected to be on-site regularly.
Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate GBP1 to The Born Free Foundation (charity no. (phone number removed)).
Deerfoot is acting as an Employment Agency in relation to this vacancy