Operations Manager

Recruiter
Confidential
Location
Surrey
Salary
30000.00 - 40000.00 GBP Annual
Posted
18 Jun 2021
Closes
19 Jun 2021
Contract Type
Permanent
Hours
Full Time
Our client has an exciting opportunity for an experienced Operations Manager - B2C E-commerce to join their growing team.

Location: Mitcham

Salary: GBP30-40K Per Annum

Are you looking for a role where you can make an immediate impact on the operational performance of an E-commerce division? Do you have experience overseeing online store performance? Are you looking to for a role where you can build a team around you?

Operations Manager - About the Company:

Our client is a well-established distributor of home, electronic and entertainment products, selling to market through a number of different channels. The organisation has excellent sourcing links, a strong reputation amongst its customers and a great entrepreneurial spirit. The organisation has a turnover of cGBP50M and over 100 staff - the business has grown by over 50% in the last 5 years. They are looking to continue to drive growth by establishing a direct-to-consumer channel.

Operations Manager - The Role:

The Operations Manager will report directly to the directors, playing a key role in the performance and operations of their Ecommerce channel. You will manage the warehouse team, setting clear direction and strategy for the short-, medium- and long-term future of the E-commerce department, alongside providing weekly reporting on agreed KPIs and Google Analytics.

Operations Manager - Key Responsibilities:

- Assume responsibility for the online store logistical performance and operations, looking to drive continuous improvements and address any issues

- Manage and monitor the warehouse team ensuring an efficient dispatch process

- Generate, review and present operational and financial reporting on the E-commerce channel to the directors

- Work and support other areas of the business, such as the Inventory team and Finance to ensure smooth and efficient performance of the department

- Work with both office and warehouse staff on implementing new systems, procedures and best practices relating to the entire process of when an order is received to it being dispatched

Operations Manager - Experienced Required:

- Minimum of 4 years' experience in E-commerce, with at least 2 years in a senior position

- Experience working with Shopify, Storefeeder or other similar E-commerce platforms

- Sound understanding of end-to-end E-commerce operations, including working within a distribution centre

- Strong stakeholder management with the ability to manage cross-functional teams

- Experience of driving continuous improvement, both operationally and financially

You will have prior experience working in an operations manager role within an E-commerce environment. You will have worked as an Operations Manager, Head of Operations, Head of Distribution, Distribution Manager or similar.

If you are interested in hearing more about this exciting Operations Manager opportunity, then please click 'Apply' today!

NB: Due to high levels of interest, we are unable to respond to every individual applicant