Part Time Administrator

Recruiter
Confidential
Location
Normanton
Salary
Competitive
Posted
17 Jun 2021
Closes
15 Jul 2021
Contract Type
Temporary
Hours
Full Time
Taskmaster Resources LTD are currently looking for a Administrator for a busy distribution centre based in Normanton.
This is a temp to perm position with an immedaite start based on successful interview.
Part time hours working Tuesday, Wednesday + Thursday 8 hours per day 8am - 4pm with an 30 minute unpaid lunch break.
Candidates will be dealing with enquiries from the public who are potentially vulnerable therefore must be patient and empathetic.
Duties include -
?? Assisting with completion of daily documentation and provide detailed information to update our systems.
?? Answering incoming calls and emails, greeting callers, providing information, transferring calls and/or taking messages within a timely manner.
?? Handling and monitoring customer cases conducting root cause analysis through the cause, effect, solution method and provide ongoing solutions.
?? Adhering to all Customer and Company SLA's and achieving any KPI's set.
?? Monitoring timely dispatch from drivers and facility to processing data, including end of day documentation.
?? Receive, document, investigate and resolve customer, employee and/or vendor concerns/complaints, elevating serious issues to Customer Service.
?? Review and interpret files, records, and other documents to obtain information to respond to requests.
?? Generate reports as required.
?? Liaise with drivers on day to day paperwork and schedule challenges.
?? Help to build and maintain morale at the plant level.
?? Coordinating deliveries to customer sites.
?? Cover of colleagues as required.
Employees must be aware of hazards and risks, promote safe operating procedures, anticipate and recognise potential risks and inform appropriate persons of risks to maintain a safe working environment for all.
To apply for this role please send your CV to the email address provided.
Taskmaster act as an employment business on behalf of this role