Program Manager: North West (UK)

18 Jun 2021
24 Jun 2021
Sport & Leisure
Contract Type
Full Time
Role overview

We’re hiring a Programme Manager - North West  (UK) to support CYF trainees on their journey to employment, and to empower the volunteers who deliver critical elements of our programme. 

Why would you do this job?

You passionately believe that everyone deserves a thriving life
You understand the power of education and how it can change peoples lives
You want to build strong and inclusive communities
You want to make a strong impact in the work you do
You want to be the driving force in growing a successful programme across the North West
You love working with people to ensure high quality results

The Role

The Programme Manager supports the running of each cohort while working on expanding CYF activities, for example:

Coordinating volunteer activity
Developing CYF processes and working on building partnerships to help CYF grow in the region
Tracking trainee progress & welfare

Key Areas

Ensure top outcomes for our trainee: the candidate empowers our volunteers to get the most out of our trainees

Business development: the candidate can demonstrate the ability to grow the programme & CYF’s activities in the North West through partnerships & business development.

 Community led project management: the candidate has a track record of empowering volunteers and communities to deliver successful projects.

What will you be doing?

Facilitating volunteer activities by providing resources, structure and guidance to a team of approx. 50 volunteers
Building self-empowered volunteer teams; ensure they have the tools needed to deliver high quality support and training to volunteers
Coordinating with the global team on NW activities for alignment where needed
Building relationships with local NGOs and charities to provide holistic support to our trainees and to better integrate our programme into the local community
Building a network of partners in the NW to help grow our activities
Coordinate the volunteer Leadership Programme in the NW, working with the global team to train and manage regional volunteer leaders

Why you?


Experience of working with or in grass-routes organisations
Experience of working with and supporting volunteers
Experience of building self-organised teams and empowering team members
Relationship building experience

You should be able to demonstrate a history of building effective relationships with charities and businesses

Self-driven work ethic

you’ll have significant control over the way that you spend your time to be the most impactful

Experience working in or with diverse communities

An understanding of and empathy for the issues that may face the students attending CYF


Experience working managing volunteers in a community, grassroots setting

You understand the nuances of working with and leading volunteer teams

Coaching or mentoring experience

You know how to build good relationships with mentees and share knowledge
Interest in software development, coding and the potential of the tech industry


A quick learner
You should be able to pick up new skills quickly and be willing to develop a good understanding of the fundamentals of the technology that we teach
Effective at prioritisation
A proficient communicator, especially remotely
Open-minded and encouraging when taking input from experienced volunteers
Able to take weekly calls in the evening (working hours are flexible)
Enthusiastic about problem-solving in a growing organisation
Fluent in English
Passionate about improving access to vocational training for disadvantaged people
Interested in technology and the opportunities it creates

Role specifics

Salary: £24,000 – 30,000*
Hours: full time 
Location: North-west, commutable distance to Manchester
Benefits: Pension, 25 days annual leave (plus bank holidays and your birthday), flexible working policy
Reporting to: Founder CEO

*The salary is based on previous experience for the role.

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