Customer Service Advisor Customs Agent
- Recruiter
- Jobandtalent
- Location
- Derby
- Salary
- 11.25 GBP Annual
- Posted
- 17 Jun 2021
- Closes
- 18 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
Customer Service Advisors Required
We are currently recruiting for Customer Service Advisors working for a global company in Castle Donington, East Midlands Airport.
Role: Customer Service Advisor
Hours: 09:00-17:30 Monday to Friday (40 Hour Week)
Location: East Midlands Airport (DE74 2TR)
Rate of Pay: GBP11.25 per hour
Start Date: ASAP
Duration: Ongoing (Temp to Perm)
The site is accessible by the sky link bus service or free car parking is available
Easy access from Derby, Nottingham, Leicester & Loughborough
Once fully trained you will be working from home on a rotating schedule
Role of a Customer Service Advisor:
- Handling customer enquiries by telephone and email
- Updating clients with progress of parcels / packages / deliveries - worldwide.
- Processing information onto an in house data system
- No cold calling
As a Customer Service Advisor you will need to have:
- Proven experience of communications via phone and email
- Excellent communication skills, both verbally and written
- Accurate data inputting skills
- The ability to monitor and follow enquires through from start to finish
- Be computer literate
- Be able to work as part of a team
Benefits of working with us as a Customer Service Advisor :
- Easy transport links on the 24 hour Skylink bus service
- Free parking
- Free Uniform
- Free CO Aviation security training
- Ongoing training
- Subsidised canteen
- Great opportunities for progression
- 28 days Holiday per year
- Weekly Pay
- Pension Scheme
- Employed Status
- Personal Accident Insurance
- Mortgage references
- My Extra Rewards- An online portal offering vouchers and discounts
If you are interested in the role please click apply.
Extra Personnel is acting as an Employment Business in relation to this vacancy.