2nd Line Support Technician
- Recruiter
- Confidential
- Location
- Wymondham
- Salary
- 24000.00 - 28000.00 GBP Annual
- Posted
- 17 Jun 2021
- Closes
- 15 Jul 2021
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
Lots of businesses claim to look after their employees; free fruit on a Friday between 10 and 12, a pool table that's been covered over for 12 months and some sort of outdated cycle scheme the involves you completing the Tour de France before you see a penny of reimbursement.
Sound familiar?
Well, what if we told you that we're working on behalf of a growing IT and website development company who really do put their team front and centre of everything they do, and we're helping them to recruit a 2nd Line Support Analyst, ideal for a college or school leaver looking to break into the IT industry.
It would be great if you already have a good technical knowledge of 1st and 2nd line support troubleshooting and resolution, but the most important thing is that you're prepared to work in a fast-paced and results-driven environment - and that you're willing to learn!
At a glance, the job will involve:
Supporting businesses with their network, phone, PC and email account setups
Providing support on Microsoft packages, including installation, migration and troubleshooting
Managing web servers, DNS and supporting customer applications
Offering both remote and onsite support to customers (so you'll need to be fairly comfortable with communicating with people at various levels across a business!)As mentioned above, the benefits that come in addition to joining and incredibly hardworking and creative team, include:
A personal and lunchtime learning sessions to keep you learning and progressing.
Numerous employee recognition awards, events and competitions (including introductory and long service bonuses), as well as a focus on celebrating notable birthdays and life events.
An in-house company gym, with access to showers and other facilities, to maintain the things you enjoy doing outside of work.
Staff loans, income protection scheme and quality company pension scheme for financial and health security.
Flexible working (obviously!).
Perkbox, team building events and tons of other great stuff!For more information on the role and this amazing organisation, or to discuss your suitability, please apply today or contact Ashley at The ONE Group
Sound familiar?
Well, what if we told you that we're working on behalf of a growing IT and website development company who really do put their team front and centre of everything they do, and we're helping them to recruit a 2nd Line Support Analyst, ideal for a college or school leaver looking to break into the IT industry.
It would be great if you already have a good technical knowledge of 1st and 2nd line support troubleshooting and resolution, but the most important thing is that you're prepared to work in a fast-paced and results-driven environment - and that you're willing to learn!
At a glance, the job will involve:
Supporting businesses with their network, phone, PC and email account setups
Providing support on Microsoft packages, including installation, migration and troubleshooting
Managing web servers, DNS and supporting customer applications
Offering both remote and onsite support to customers (so you'll need to be fairly comfortable with communicating with people at various levels across a business!)As mentioned above, the benefits that come in addition to joining and incredibly hardworking and creative team, include:
A personal and lunchtime learning sessions to keep you learning and progressing.
Numerous employee recognition awards, events and competitions (including introductory and long service bonuses), as well as a focus on celebrating notable birthdays and life events.
An in-house company gym, with access to showers and other facilities, to maintain the things you enjoy doing outside of work.
Staff loans, income protection scheme and quality company pension scheme for financial and health security.
Flexible working (obviously!).
Perkbox, team building events and tons of other great stuff!For more information on the role and this amazing organisation, or to discuss your suitability, please apply today or contact Ashley at The ONE Group