Town Manager
- Recruiter
- Confidential
- Location
- Newquay
- Salary
- Competitive
- Posted
- 16 Jun 2021
- Closes
- 22 Jun 2021
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
Contracted hours - 40 Hours Per week
This is a Permanent, Full Time Position
Salary - GBP25,000 per Annum
The Position:
Our Town Manager will oversee the smooth day to day running of our two Newquay venues, one of which is an Adult gaming centre and the other has a family entertainment centre incorporated. The Town Manager will be responsible for ensuring the venues are well presented, exceeding targets and delivering a world class customer service.
Hours and Shifts:
A permanent contract of 40 hours over 5 days
Your Duties:
* Maximise profit and grow the business
* Be fully accountable for the store's performance
* Drive a culture of exceptional customer service to encourage repeat business
* Drive all new products and promotions
* Ensure excellent store presentation, cleanliness and hygiene
* Effectively manage the team within the company policies and procedures
* Ensure the team are fully trained
Bonuses:
We offer an array of Performance-based bonuses, Mystery Shopper bonuses, 'Going the Extra Mile' Bonus, and Long Service awards.
The Candidate:
Ideally, you will have previous management experience in a customer-facing role and will have had experience managing across multiple venues. We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. You will need to undergo a basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost of the check.
What you can expect:
Working at one of our flagship venues, we deliver aim to deliver excellent levels of customer service to an astonishingly high number of customers who visit our Adult Gaming Centre, or our Family Entertainment Centre. With this, you can expect the following:
* No holidays can be permitted during school holidays.
* Weekend working will be required throughout the year.
* Bank holiday working is required
* One early start per week (6 am)
* Minimum one closing shift to be worked per week, up to 11 PM.
The ideal candidate will be:
* Computer literate, particularly excel and email
* Numerate
* Industry experience preferred
* Clean DBS (formerly CRB) check required
* People management skills essential
* Industry experience an advantage
The Company
Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.
We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.
Please view our Recruitment Data Privacy Notice which is on our Company website
This is a Permanent, Full Time Position
Salary - GBP25,000 per Annum
The Position:
Our Town Manager will oversee the smooth day to day running of our two Newquay venues, one of which is an Adult gaming centre and the other has a family entertainment centre incorporated. The Town Manager will be responsible for ensuring the venues are well presented, exceeding targets and delivering a world class customer service.
Hours and Shifts:
A permanent contract of 40 hours over 5 days
Your Duties:
* Maximise profit and grow the business
* Be fully accountable for the store's performance
* Drive a culture of exceptional customer service to encourage repeat business
* Drive all new products and promotions
* Ensure excellent store presentation, cleanliness and hygiene
* Effectively manage the team within the company policies and procedures
* Ensure the team are fully trained
Bonuses:
We offer an array of Performance-based bonuses, Mystery Shopper bonuses, 'Going the Extra Mile' Bonus, and Long Service awards.
The Candidate:
Ideally, you will have previous management experience in a customer-facing role and will have had experience managing across multiple venues. We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. You will need to undergo a basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost of the check.
What you can expect:
Working at one of our flagship venues, we deliver aim to deliver excellent levels of customer service to an astonishingly high number of customers who visit our Adult Gaming Centre, or our Family Entertainment Centre. With this, you can expect the following:
* No holidays can be permitted during school holidays.
* Weekend working will be required throughout the year.
* Bank holiday working is required
* One early start per week (6 am)
* Minimum one closing shift to be worked per week, up to 11 PM.
The ideal candidate will be:
* Computer literate, particularly excel and email
* Numerate
* Industry experience preferred
* Clean DBS (formerly CRB) check required
* People management skills essential
* Industry experience an advantage
The Company
Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.
We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.
Please view our Recruitment Data Privacy Notice which is on our Company website