1st Line support / IT Business Support Analyst

Recruiter
Confidential
Location
Rotherham
Salary
23000.00 - 25000.00 GBP Annual
Posted
17 Jun 2021
Closes
15 Jul 2021
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time
Job Title: 1st Line support / IT Business Support Analyst

Salary: GBP23,000-GBP25,000

Location: Rotherham

OVERVIEW:

A great opportunity for a 1st Line support / IT Business Support Analyst to join a successful and growing manufacturing company close to Rotherham.
The role will provide 1st Line support to the SAP system along with other key business applications. Providing a "feet on the ground" approach to reviewing, advising and resolving support calls that are logged by the business users.
You will work as part of a small and friendly team and be self motivated and able to communicate effectively with all users and partners.
The company are offering company contributed pension scheme, 25 days holiday + Stats Hours: 8.30am to 4.30pm with an early 4.00pm finish on a Friday!

THE ROLE:

*Help Desk Monitoring
*Daily System Checks
*EDI Error Resolution
*SAP System User Administration
*Update System Outputs
*Testing Assistance
*Process Mapping
*SAP RF - Device Administration
*Identify opportunities for system/process improvements
*Support the IT Business Analyst as required

THE CANDIDATE:

*Must have previous working experience in a similar 1st Line support / IT Business Support Analyst role
*Good MS Office skills, particularly Excel
*Excellent communication skills
*Methodical approach to problem solving
*Ability to work unsupervised and on own initiative
*Previous knowledge of SAP would be advantageous

THE CONSULTANCY:

*Edwards & Pearce is a professional recruitment consultancy with 11 specialist divisions managed by experts in their own area of recruitment
*Established in 1998
*Employ approx 30 staff
*2 offices in Doncaster & Hull
*Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service
*Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's , global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients
*From the 2 offices based in Yorkshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but has also undertaken and filled international assignments
*It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law

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