Outreach Coordinator- Bristol Rough Sleeping Servi...
- Recruiter
- St Mungo's
- Location
- Bristol
- Salary
- Competitive
- Posted
- 17 Jun 2021
- Closes
- 28 Jun 2021
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
Secondment/Fixed term opportunity until 31 July 2022
We believe that people can and do recover from the issues that create homelessness and we are working across Bristol delivering shifts on the streets, drop-ins at local Day Centre’s, and working with accommodation providers and the local authority, to reduce rough sleeping to as close to zero as possible.
As an Outreach Coordinator you will supervise the case management of a team of Outreach Workers and other staff; and build and maintain productive relationships with internal and external stakeholders including the Local Authority, other homeless services and housing providers across the city. This exciting role will involve working on housing, health, treatment and immigration issues with some of Bristol’s most vulnerable individuals.
You will take an active role in all operational requirements, from recruitment to people management, data analysis, ensuring a consistently high standard of service delivery and effective multi-agency partnership working. You will be highly motivated, often working to your own initiative, and be proactive in identifying creative solutions to often complex and fluid situations.
About you
To be successful, you will have demonstrable experience of leadership skills, engaging and assessing clients on the streets and other devolved locations and of delivering a case management approach, with homeless people and clients who are rough sleeping or vulnerably housed. A good working knowledge of the housing, health and social services legislation and services for vulnerable people is also required. As is the ability to work as part of a team and to initiate and maintain effective working relationships with colleagues, clients, the community, the police and other external agencies.
Flexibility is essential as you will be expected to work outside of your normal working hours when required, covering shifts that include early mornings, nights and weekends.
What we offer
Excellent Development and Growth Opportunities
We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In % of our vacancies were filled by internal promotions.
A Diverse and Inclusive Work Place
Equality, diversity and inclusion are central to the organisation's values and how we work.
We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.
Pay and Other Benefits
For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
How to apply
Visit our website and click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing Date: 10.00am, Wednesday 16 June 2021
Remote Interview and Assessments: Friday 25 June 2021
It is a requirement for this post that the post-holder hold a DBS disclosure check at the required level. If an employee does not require a DBS for their substantive post, or their check is not at the required level, a new check will be carried out.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
We believe that people can and do recover from the issues that create homelessness and we are working across Bristol delivering shifts on the streets, drop-ins at local Day Centre’s, and working with accommodation providers and the local authority, to reduce rough sleeping to as close to zero as possible.
As an Outreach Coordinator you will supervise the case management of a team of Outreach Workers and other staff; and build and maintain productive relationships with internal and external stakeholders including the Local Authority, other homeless services and housing providers across the city. This exciting role will involve working on housing, health, treatment and immigration issues with some of Bristol’s most vulnerable individuals.
You will take an active role in all operational requirements, from recruitment to people management, data analysis, ensuring a consistently high standard of service delivery and effective multi-agency partnership working. You will be highly motivated, often working to your own initiative, and be proactive in identifying creative solutions to often complex and fluid situations.
About you
To be successful, you will have demonstrable experience of leadership skills, engaging and assessing clients on the streets and other devolved locations and of delivering a case management approach, with homeless people and clients who are rough sleeping or vulnerably housed. A good working knowledge of the housing, health and social services legislation and services for vulnerable people is also required. As is the ability to work as part of a team and to initiate and maintain effective working relationships with colleagues, clients, the community, the police and other external agencies.
Flexibility is essential as you will be expected to work outside of your normal working hours when required, covering shifts that include early mornings, nights and weekends.
What we offer
Excellent Development and Growth Opportunities
We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In % of our vacancies were filled by internal promotions.
A Diverse and Inclusive Work Place
Equality, diversity and inclusion are central to the organisation's values and how we work.
We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.
Pay and Other Benefits
For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
How to apply
Visit our website and click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing Date: 10.00am, Wednesday 16 June 2021
Remote Interview and Assessments: Friday 25 June 2021
It is a requirement for this post that the post-holder hold a DBS disclosure check at the required level. If an employee does not require a DBS for their substantive post, or their check is not at the required level, a new check will be carried out.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.