Travel Agency Branch Manager

Do you consider yourself a dynamic retail travel branch manager? Do you thrive off the challenge of increasing travel sales and getting the best out of your travel consultants? Do you want to be part of a well-respected independent travel company? My client is a leading independent travel agency that are looking for an experienced Travel Branch Manager for their store. You will be tasked with managing a small team of travel consultants and will need to drive the potential of this store. This is a hands-on management role, with a team of experienced Travel Consultants so the successful candidate will need to come from a travel management background.

JOB DUTIES:

To lead, motivate and energise your team
Identifying training and development needs
Recognising your individual staff's potential and promoting it
Set targets in accordance to staffing levels, seasons and trends
Suggest ideas and solutions to improve revenue and profit.
Ensure that your branch goes from strength-to-strength, reaching and exceeding targets
Plan and execute in-house promotions, company campaigns and incentives
Keep your product and brand knowledge up to date
Have in-depth knowledge of the company's brochures and destinations and preferred suppliers
Analysis commercial performance
Deal with complaints in a calm and diplomatic manner

EXPERIENCE REQUIRED:

Relevant travel management experience
Strong leadership skills
Commercial awareness and the ability to inspire a team
Passion for customer service
Strong track record in sales.
Excellent travel and geographical knowledge

PACKAGE:

The salary is open to negotiation and highly competitive for the area!

TO APPLY:

Please send your CV to (url removed) or follow the link below TO APPLY - For further information please call Gemma at Travel Trade Recruitment on (phone number removed)