Facilities / Reception - Administrator - GBP25k - Egham
- Recruiter
- Confidential
- Location
- Egham
- Salary
- 25 days hol, pension, medical
- Posted
- 16 Jun 2021
- Closes
- 14 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Facilities / Reception - Administrator - GBP25k - Egham
We are recruiting for a Facilities Administrator / Front of house Receptionist for our client based in Egham.
In this role you will be first point of contact for all visitors entering the building and for all telephone calls made to the EMEA Headquarters.
This involves the handling of incoming calls quickly and efficiently, ensuring that customer service is a top priority, working with other team members to ensure continuous service for switchboard and Reception area.
You will also assist with managing the procurement administration and process and support the operation and maintenance of the EMEA Head Quarters.
The ability to be able to work at times under pressure handling multiple tasks at the same time whilst maintaining a friendly and welcoming image to all internal and external customers alike is of paramount importance.
Responsibilities include:
* Greeting all visitors to EMEA Headquarters and maintain full coverage of the switchboard and reception desk in a polite and efficient mannerMaintain the EMEA and UK communication lists to ensure that they are as accurate as possible
* Manage all access control issues, including issuing access passes to internal and external visitors
* Ensure that the reception area is a pleasant and welcoming environment
* Provide a first class customer services level to all internal and external customers and suppliers
* Processing invoices and purchase orders with a high level of accuracy, monitoring and reporting facilities expenditure
* Reconcile all invoices and purchase orders on a daily basis to ensure that all charges are correct
* Liaise with existing supplier base to fulfil facilities requests
* Support the Facilities Manager in the implementation of policies and procedures for all office related services
* Manage support services on a daily basis e.g. vending, printing and stationery requests etc.
* Manage catering requests and provide or manage refreshment arrangements for key meetings
* Ensure all meeting rooms and communal areas are maintained to the highest standard and report issues to the appropriate person
* To promote positive Environmentally friendly culture and report statistics based on supplier reports
* Support the management of car hire and company vehicles
* Maintain filing for the facilities team and support archiving across in the UK in an orderly and logical way in line with policy
* Understand all team responsibilities to be able to provide regular coverage across the team
* Monitor the department Inbox and incoming requests and action appropriately
* To support the Facilities Manager regarding all team activities including, but not limited to, project management, technical support, administration, reception, Health & Safety, security and post room
Knowledge and Experience Required:
* The ideal candidate will ideally have some previous reception experience but more exposure to administrative duties.
* You will need to be at intermediate level for Excel, and experience with invoicing would be advantageous.
* We are seeking a candidate looking for a candidate who is looking for a long-term career (opposed to quick progression as the team are a small team of 5).
* Importantly you must be able to use their own initiative, be proactive and deliver a high standard of customer service.
* Excellent communication skills are essential with the ability to prioritise workloads
* You will enjoy working independently but also actively display the qualities of a team player
* Displays a sense of urgency and actions requests in a timely manner
* As front of house candidates will portray a professional image
This is a fantastic role offering excellent benefits including 25 days holiday, pension, medical insurance and more.
Please get in touch ASAP for immediate interviews for the right applicants.
Due to high response levels only suitable candidates will be contacted back on this occasion but your details will be retained by We Work Recruitment for future job opportunities unless stated otherwise on your application that you do not wish us to hold your details to seek out other suitable roles for you
We are recruiting for a Facilities Administrator / Front of house Receptionist for our client based in Egham.
In this role you will be first point of contact for all visitors entering the building and for all telephone calls made to the EMEA Headquarters.
This involves the handling of incoming calls quickly and efficiently, ensuring that customer service is a top priority, working with other team members to ensure continuous service for switchboard and Reception area.
You will also assist with managing the procurement administration and process and support the operation and maintenance of the EMEA Head Quarters.
The ability to be able to work at times under pressure handling multiple tasks at the same time whilst maintaining a friendly and welcoming image to all internal and external customers alike is of paramount importance.
Responsibilities include:
* Greeting all visitors to EMEA Headquarters and maintain full coverage of the switchboard and reception desk in a polite and efficient mannerMaintain the EMEA and UK communication lists to ensure that they are as accurate as possible
* Manage all access control issues, including issuing access passes to internal and external visitors
* Ensure that the reception area is a pleasant and welcoming environment
* Provide a first class customer services level to all internal and external customers and suppliers
* Processing invoices and purchase orders with a high level of accuracy, monitoring and reporting facilities expenditure
* Reconcile all invoices and purchase orders on a daily basis to ensure that all charges are correct
* Liaise with existing supplier base to fulfil facilities requests
* Support the Facilities Manager in the implementation of policies and procedures for all office related services
* Manage support services on a daily basis e.g. vending, printing and stationery requests etc.
* Manage catering requests and provide or manage refreshment arrangements for key meetings
* Ensure all meeting rooms and communal areas are maintained to the highest standard and report issues to the appropriate person
* To promote positive Environmentally friendly culture and report statistics based on supplier reports
* Support the management of car hire and company vehicles
* Maintain filing for the facilities team and support archiving across in the UK in an orderly and logical way in line with policy
* Understand all team responsibilities to be able to provide regular coverage across the team
* Monitor the department Inbox and incoming requests and action appropriately
* To support the Facilities Manager regarding all team activities including, but not limited to, project management, technical support, administration, reception, Health & Safety, security and post room
Knowledge and Experience Required:
* The ideal candidate will ideally have some previous reception experience but more exposure to administrative duties.
* You will need to be at intermediate level for Excel, and experience with invoicing would be advantageous.
* We are seeking a candidate looking for a candidate who is looking for a long-term career (opposed to quick progression as the team are a small team of 5).
* Importantly you must be able to use their own initiative, be proactive and deliver a high standard of customer service.
* Excellent communication skills are essential with the ability to prioritise workloads
* You will enjoy working independently but also actively display the qualities of a team player
* Displays a sense of urgency and actions requests in a timely manner
* As front of house candidates will portray a professional image
This is a fantastic role offering excellent benefits including 25 days holiday, pension, medical insurance and more.
Please get in touch ASAP for immediate interviews for the right applicants.
Due to high response levels only suitable candidates will be contacted back on this occasion but your details will be retained by We Work Recruitment for future job opportunities unless stated otherwise on your application that you do not wish us to hold your details to seek out other suitable roles for you