Sales and Customer Service Coordinator
- Recruiter
- Confidential
- Location
- Solihull
- Salary
- 20000.00 - 24000.00 GBP Annual
- Posted
- 16 Jun 2021
- Closes
- 14 Jul 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Are you customer focused in your approach? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.
This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference.
The Role
GBP20,000 - GBP24,000 depending on experience
25 days holiday + BH
Parking on-site
Permanent position
Monday - Friday 09:00AM - 17:30 PM Your responsibilities as a Renewals Coordinator:
The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.
Running daily and weekly renewals process
ProActive Telephone Calls
Occasional Order Processing
Closing renewed maintenance and training opportunities
Spotting up sell opportunities
Maintaining the company CRM
Liaising with Engineers and Trainers
Liaising with Sales Team to pass on customers where appropriate.
Provide support to the admin team during busy periods.
Providing a high level of Customer ServiceAbout you?
Customer centric in your approach is essential
Worked in a Sales and Customer service capacity
Experience making outbound calls
Must have experience in supporting a sales or commercial team
Self-motivated and enthusiastic to hit targets
Always looking for opportunities to continually improve personally and as a company
Educated to a minimum of GCSE (or equivalent) in English and Maths
Good communication skills in both Written and oral communications.
IT literate - Microsoft applications / CRM
Able to build and maintain strong relationships with customers and Team
Good organisation and planning skills
Ability to perform under pressureDon't miss out out on this opportunity, please apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference.
The Role
GBP20,000 - GBP24,000 depending on experience
25 days holiday + BH
Parking on-site
Permanent position
Monday - Friday 09:00AM - 17:30 PM Your responsibilities as a Renewals Coordinator:
The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.
Running daily and weekly renewals process
ProActive Telephone Calls
Occasional Order Processing
Closing renewed maintenance and training opportunities
Spotting up sell opportunities
Maintaining the company CRM
Liaising with Engineers and Trainers
Liaising with Sales Team to pass on customers where appropriate.
Provide support to the admin team during busy periods.
Providing a high level of Customer ServiceAbout you?
Customer centric in your approach is essential
Worked in a Sales and Customer service capacity
Experience making outbound calls
Must have experience in supporting a sales or commercial team
Self-motivated and enthusiastic to hit targets
Always looking for opportunities to continually improve personally and as a company
Educated to a minimum of GCSE (or equivalent) in English and Maths
Good communication skills in both Written and oral communications.
IT literate - Microsoft applications / CRM
Able to build and maintain strong relationships with customers and Team
Good organisation and planning skills
Ability to perform under pressureDon't miss out out on this opportunity, please apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone