Community Support and Alarm Response Coordinator (Retirement Living / Social Housing)

Community Support and Alarm Response Coordinator (Retirement Living / Social Housing)

 

Location: Bedford

 

Full time - late shift - 13.15 - 21.15 Monday to Friday

 

Permanent

 

Salary: £21,000.00 plus £2000 car allowance

 

 

 

Our client is a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

 

 

 

They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing association developers in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.

 

 

 

Our client’s work in retirement living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, independent spaces. Safe in the knowledge that they have extra tailored care and support available if it’s needed.

 

 

 

This is all possible thanks to their dedicated and passionate retirement living team. A team that you could be part of.

 

  

 

They are currently looking for a personable and caring individual to join them as a Visiting Support Coordinator.  This role will provide much needed support to their Retirement Housing and Carelink customers throughout the evening. 

 

 

 

What you will be doing: 

 

 

 

• Based at Retirement Living scheme, responding to emergency community alarm activations to Retirement Living and Carelink customers 

   

  Ensuring regular contact with customers including carrying out welfare checks, visits and phone calls during the evening hours. 

   

  Working to a night handover that includes a range of tasks such as data inputting and data auditing. 

   

  Carrying night scheme checks, ensuring each scheme provides a safe environment for everyone.

   

 

 

They’d love to meet someone with:  

 

 

 

• An understanding of the needs of older people and a caring and empathetic nature. 

   

  Exceptional communication skills both verbally and written.

   

  Experience of lone working with the ability to use your own initiative and be self motivating.

   

• IT literate and ability to adapt to new software, includes MS Word, Excel, Outlook and MS teams. 

   

• The ability to input data into systems accurately

   

  The ability to work in isolation at night

   

  Positive outlook

   

  Excellent customer service skills putting the customer at the heart of what we do

   

  Must have A full UK driving licence and access to a car. 

   

  

 

As this is a dual role our client are eager to hear from those that have experience in any of the following areas; Community Support, tenancy management, care response and housing management.   

 

 

 

Amongst what they offer you is: 

 

 

 

• £21,000 plus a £2,000 car allowance

   

  28 days holiday PLUS Bank Holidays!

   

  Contributory pension scheme 

   

  Private health care

   

  Opportunities for development and professional training

   

  Discounted gym membership

   

  Retail discount scheme

   

 

 

Please note, you will be required to work evenings and weekends on a 6 week rolling shift pattern.

 

 

 

The successful candidate will need to complete an enhanced DBS application and this will need to be returned and verified before a start date can be provided.

 

 

 

Closing date: 8th July 2021

 

Interviews will be held throughout the recruitment campaign so apply asap

 

 

 

Our client reserves the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they would advise that applications are submitted as soon as possible.