Community Engagement & Inclusion Manager (Equality / Diversity / EDI)

Walsall Housing Group
Walsall, West Midlands
£42,074- £44,627 per annum plus excellent benefits
17 Jun 2021
27 Jun 2021
Contract Type
Full Time

Community Engagement & Inclusion Manager (Equality / Diversity / EDI)

Salary: £42,074- £44,627 per annum plus excellent benefits

Walsall, West Midlands - currently working from home

Full Time, Permanent, 37 hours per week


Closing Date:  Sunday 27 June Midnight 

Interview Date:  Monday 12 & Friday 16 July 


We have an exciting new opportunity for a highly motivated and experienced Community Engagement & Inclusion Manager. The successful applicant will play a key role in ensuring the views and experiences of our diverse communities build strong partnerships, deliver inclusive projects and develop a strong customer voice.   


Joining our successful Community Investment team  you will be managing  a small team to support the delivery of the  community engagement and inclusion programme.


You will have a genuine interest in promoting equality, diversity and inclusion and be passionate about community engagement.  


Main job responsibilities:

  • Manage a team and provide a concentrated effort into key strategic areas to increase community engagement and support the development of inclusive programmes.
  • Developing a diverse  customer voice and working closely with communities and the Performance and Insight Team to support  whg strategic approach on this agenda.   
  • Developing a comprehensive understanding of the local community, analyse customer and community insight and ensure planned interventions effectively meet these needs.
  • Build a strong Housing Academy to support a strong foundation for customers to develop their skills and confidence and for their voice to be heard across  whg.
  • Support the development of a customer panel to oversee the monitoring and impact of community grant funding awarded.
  • Support the development of local groups utilising space in whg community rooms.


We're looking for:

  • A degree or significant equivalent work experience in a relevant field, such as a professional qualification in Community Development, Equality and Diversity or Housing Experience in facilitating community and volunteer-led projects and developing co-creation and co-production approaches.
  • Empathetic approach and attitude / good understanding of diversity and inclusion 
  • Experience of delivering collaborative community projects and initiatives that support inclusion and diversity.
  • Up to date knowledge of equality legislation, community integration and best practice.
  • Experience of working in partnership  with key  external stakeholders.
  • A good knowledge and understanding of anti-discrimination and positive action initiatives.


About us

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.


It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.


We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.


We will ensure that our recruitment process is inclusive and accessible and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.