IT Helpdesk Administrator

Recruiter
Confidential
Location
Peterborough
Salary
16000.00 - 22000.00 GBP Annual
Posted
15 Jun 2021
Closes
13 Jul 2021
Contract Type
Permanent
Hours
Full Time
My client is looking for an IT Helpdesk Support Operator, 1st / 2nd line.

This role includes 1st / 2nd line support (project support and business as usual), helpdesk administration - supporting various clients. Maintaining and logging faults and projects, taking telephone calls and troubleshooting client IT issues remotely and on-site.

Experience:

Experience in a similar role conducting IT support tasks (preferably minimum of a year)
Worked in a commercial environment
Customer facing skills
Essential Skills:

Ability to follow processes
Excellent attention to detail
Willing to learn and develop their skills
Team player
Ability to work under pressure
Excellent customer service
Working knowledge of current windows operating systems
PC hardware maintenance skills
Basic windows server experience
Basic networking
Qualifications:

Microsoft (MCP) desirable
Server Operating Systems (MCP, MCSA) desirable
Full clean driving license
Salary and Benefits:

GBP16,000 - GBP22,000
Monday to Friday, 9am - 5:30pm
22 days holiday
Company Pension
Annual bonus
Training to pass Microsoft or security courses
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