Resident Liaison Officer - Social Housing
- Recruiter
- Confidential
- Location
- Gateshead
- Salary
- 23000.00 - 30000.00 GBP Annual + Car Allowance
- Posted
- 16 Jun 2021
- Closes
- 14 Jul 2021
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Contract
- Hours
- Full Time
Resident Liaison Officer - Social Housing / Planned Maintenance
Chopwell, Gateshead
10 month Fix Term Contract
GBP23-GBP30K + Car Allowance
You must have your own car/vehicle and be willing to travel. Business Mileage Paid.
Howells is working with a leading main contractor to find a successful and proactive Resident Liaison Officer to oversee Decent Homes (Social Housing) projects including planned maintenance projects and education projects.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.
Key Responsibilities include:
Working on planned maintenance projects
Decent Homes programme experience
Full clean driving licence with own vehicle
Kitchen and bathroom scheme and voids experience
Some External Works
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
This is a full time, 10 month FTC + travel allowance - an excellent salary based on experience.
Howells is acting as an Employment Business in relation to this vacancy
Chopwell, Gateshead
10 month Fix Term Contract
GBP23-GBP30K + Car Allowance
You must have your own car/vehicle and be willing to travel. Business Mileage Paid.
Howells is working with a leading main contractor to find a successful and proactive Resident Liaison Officer to oversee Decent Homes (Social Housing) projects including planned maintenance projects and education projects.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.
Key Responsibilities include:
Working on planned maintenance projects
Decent Homes programme experience
Full clean driving licence with own vehicle
Kitchen and bathroom scheme and voids experience
Some External Works
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
This is a full time, 10 month FTC + travel allowance - an excellent salary based on experience.
Howells is acting as an Employment Business in relation to this vacancy