Assistant IT Support Analyst (Applications)

16 Jun 2021
14 Jul 2021
Contract Type
Full Time
Assistant Support Analyst - Applications - 12 months FTC

Location - Renfrew/Working from home

Competitive Salary and Benefits

Doosan Information & Communications Europe (DDIE) provides total IT service to Doosan affiliates in EMEA. This includes IT Services, Innovation Projects and Technology Governance to all EMEA Doosan affiliates. Since its establishment in UK in 2014 DSIE is currently supporting over 200 applications, 5000 users in UK , Czech R, UAE, Poland, Germany, Ireland, France & Belgium. DDIE is part of a global IT Services Provider headquartered in Seoul in South Korea.

In line with market forces, competition drivers and affiliate demands, Doosan is embarking in a Digital Transformation journey that will see a shift from maintaining back office systems to real added-value innovation. DDIE and her sister companies already have several successful Digital activities e.g. Drone Division in Korea, IoT Boiler Performance for Doosan Babcock, Smart Factory for Doosan Skoda Power. The groups new Chief Digital Officer (CDO) is demonstrating strong commitment to build upon these successes.

Working with the Oracle / ERP & HCM Business Analyst you will be one of DDIE's first responders for clients across all geographies, responsible for Triaging service desk requests relating to business applications, liaising with Applications Support team and 3rd Parties to provide customer support and supporting and leading Applications business process improvements.

Ideally you'll have a passion for IT alongside an IT related college or university course alongside some practical experience of working within an IT customer services environment providing support to users of a variety of applications and Experience of managing 3rd party service providers.

You will be rewarded with an excellent benefits package, a working environment steeped in history and innovation and maybe best of all - a half day on a Friday!

If you are looking for an interesting role, in a dynamic company, as your first step on the career ladder, apply today

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