First Line Support / Helpdesk/ Customer Service Advisor

15 Jun 2021
13 Jul 2021
IT, IT Support
Contract Type
Full Time
1st Line Support / Helpdesk / Customer Service Advisor

Immediate Start

Temporary contract converting to Permanent in due course.

If you are driven by high levels of service, have a love for all things IT related and have a passion and enthusiasm for technology we want to hear from you. You could be well educated in IT theory's and ready to turn this in to practical experience. You could be somebody who enjoys fixing tech for families and friends, you could already be working in a helpdesk capacity or just love providing excellent customer service, whatever your background we want to hear from you!!

What a year it has been for this global giant, yet again due to an increase in business levels they are looking to expand their team. From the outset you will be immediately welcomed and provided with in-depth training to ensure you are highly successful in your new job role allowing you to flourish as an individual.

Joining an experienced team of 12 you will be accountable for logging client tickets and proactively managing Client calls from key accounts within the business, offering basic technical support (full training given) whilst ensuring customer service exceeds all expectations.

If you are driven by high levels of service and have an interest in technology this truly will be the ideal job for you.

This position operates on a rota'd shift basis which includes working between the hours of 7am and 8.00pm with scheduled weekend working, currently working two weekends in a row followed by 8 weeks of Monday to Friday.

If you are available immediately and looking to progress your career with a forward thinking leader in their field we want to hear about you.

Immediate interviews available.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role