Internal Sales

22000.00 - 25000.00 GBP Annual + Additional Bonuses
15 Jun 2021
13 Jul 2021
Contract Type
Part Time
The Role:

The Internal Sales Executive is responsible for maintaining and developing their customer portfolio, with a keen focus on account management, to capitalise on customer relationships, follow-up leads, and maximise the potential for growth of the Hydraquip business.

Key Responsibilities:

Customer Service

* Ensure the service provided to current customers is to a high standard

* Develop a key account management concept for relevant customers and ensure that they are contacted regularly

* Assist in the process to obtain feedback regularly

* Manage any customer complaints in a timely and professional manner


* Maintain the customer relationship management system

* Ensure that our product/service offering is maximised to existing customers

* Achieve agreed to targets for calling to increase revenue

* Assist with maintenance and further development of the sales and marketing plan to develop the customer base

* Manage the region-wide lead generation process with mobile engineers

* Promote company initiatives and special offers to increase sales


* Plan and organise daily to ensure that all calls are correctly logged, ready for a follow-up, and a weekly sales plan with priorities, goals, and achievements can be formulated.

Key measures & targets:

* Manage a customer portfolio in an ever-changing environment, with a focus on selling the mobile service operation.

* Build a pipeline of opportunities for new business, negotiate and close those sales opportunities to ensure sales targets are met

* Ensure customer feedback is sought and captured on a timely basis

* Create new accounts through the lead to the sales cycle

Key relationships:

* Account Managers and Hydraquip Sales Team

* Customers and Prospects

* Hydraquip Branch Managers and Engineers

Person Profile:

The successful candidate is likely to meet all of the following criteria:


* Sales experience (internal)

* Experience working within a busy sales team/environment

* Ability to juggle several activities, with meticulous organisation skills

* Ability to prioritise to deliver results

* Commercial awareness

* Previous use of a sales CRM system

* Self-motivated and ambitious with high standards

* A team player that can help motivate and inspire work colleagues to deliver the same standards and instill a desire to achieve Company objectives.

* Excellent communicator written and verbal, with both internal and external customers


* Previous experience in dealing with customers in customer service, sales position


This position is located at our Nottingham Branch (NG7 2PU)

Hours of Work

* A minimum of 25-30 hours per week, which is flexible over Monday to Friday)


* Between GBP22,000 and GBP25,000 based on hours worked and experience, plus bonuses paid on achieving targets and successfully delivering results on initiatives

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