Sales Order Processor
Sales Order Processor
Wakefield
Competitive Salary
This is a fantastic opportunity to join Visual Conservatories, Windows & Doors who have provided homeowners throughout West Yorkshire with quality home improvements for nearly 20 years.
As a local-based business in West Yorkshire, we perfectly understand the importance of reputation. That is why we have always placed customer satisfaction at the heart of everything we do. Established nearly 20 years ago, we ensure the customer gets the quality products that will stand the test of time and add real value to their home. We are one of the most respected and trusted manufacturers and installers of quality home products in the area.
This role offers flexibility in respect of working hours and whilst the role starts as part time, we expect, due to business growth to lead to a full-time position.
You will be responsible for processing quotations and electronic orders. A focus on accuracy and processing in accordance with customer / product specification onto Window Designer. A positive outlook with a strong focus on doing the right thing for the customer, creating win-wins and displaying energy and tenacity is a must. This a fast-paced evolving environment so be prepared to adapt well to change.
In return we offer a benefits package including pension and free parking.
Hours of work are to be agreed
Role Responsibilities
The workload is varied and requires the ability to develop and learn product knowledge, excellent processing speed with a focus on accuracy and attention to detail. The primary responsibilities are:
* To be responsible for the processing of orders / quotes and ensure the accurate input onto Window Designer.
* To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date.
* To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided.
* To develop and maintain excellent working relationships with internal and external stakeholders, including customers, suppliers, dealers, departments.
* To liaise with customers via email and telephone to give further help if required.
* To liaise with own, other internal departments and supplier regarding any special part of the order which may require purchasing, for example shaped frames and any extra components.
* To liaise with other departments to ensure orders are fulfilled accurately and on time.
Person Attributes
* Experienced in the window and building industry processing window orders and quotes is an advantage, the ability to learn new skills is a must;
* A confident and organised individual with excellent communication skills and the ability to communicate effectively at all levels;
* The drive, ambition, and determination to develop technical knowledge of the products we sell and install.
* The ability to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet the deadlines set.
* Good IT skills with a good working knowledge of Microsoft Office and Window Designer.
* Good problem-solving skills with the ability to work under pressure and demonstrate effective time management.
* A willingness to undertake further training with the ability to implement learning into your daily work.
Please send your CV and covering letter detailing your salary expectations and why you are a suitable candidate
Wakefield
Competitive Salary
This is a fantastic opportunity to join Visual Conservatories, Windows & Doors who have provided homeowners throughout West Yorkshire with quality home improvements for nearly 20 years.
As a local-based business in West Yorkshire, we perfectly understand the importance of reputation. That is why we have always placed customer satisfaction at the heart of everything we do. Established nearly 20 years ago, we ensure the customer gets the quality products that will stand the test of time and add real value to their home. We are one of the most respected and trusted manufacturers and installers of quality home products in the area.
This role offers flexibility in respect of working hours and whilst the role starts as part time, we expect, due to business growth to lead to a full-time position.
You will be responsible for processing quotations and electronic orders. A focus on accuracy and processing in accordance with customer / product specification onto Window Designer. A positive outlook with a strong focus on doing the right thing for the customer, creating win-wins and displaying energy and tenacity is a must. This a fast-paced evolving environment so be prepared to adapt well to change.
In return we offer a benefits package including pension and free parking.
Hours of work are to be agreed
Role Responsibilities
The workload is varied and requires the ability to develop and learn product knowledge, excellent processing speed with a focus on accuracy and attention to detail. The primary responsibilities are:
* To be responsible for the processing of orders / quotes and ensure the accurate input onto Window Designer.
* To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date.
* To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided.
* To develop and maintain excellent working relationships with internal and external stakeholders, including customers, suppliers, dealers, departments.
* To liaise with customers via email and telephone to give further help if required.
* To liaise with own, other internal departments and supplier regarding any special part of the order which may require purchasing, for example shaped frames and any extra components.
* To liaise with other departments to ensure orders are fulfilled accurately and on time.
Person Attributes
* Experienced in the window and building industry processing window orders and quotes is an advantage, the ability to learn new skills is a must;
* A confident and organised individual with excellent communication skills and the ability to communicate effectively at all levels;
* The drive, ambition, and determination to develop technical knowledge of the products we sell and install.
* The ability to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet the deadlines set.
* Good IT skills with a good working knowledge of Microsoft Office and Window Designer.
* Good problem-solving skills with the ability to work under pressure and demonstrate effective time management.
* A willingness to undertake further training with the ability to implement learning into your daily work.
Please send your CV and covering letter detailing your salary expectations and why you are a suitable candidate