Senior Account Manager

Job Description

We are expanding our services and will have possible opportunities in multiple locations. If you are interested in this role, please email your CV as an Expression of Interest.

Who we are

Maximus UK, a wholly-owned subsidiary of Maximus, Inc., operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management and Revitalised. Maximus UK employs 3,800 local staff, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Operating from more than 270 locations across England, Scotland and Wales, Maximus UK is one of the largest providers of employment, health and disability support programmes in the country. Learn more at maximusuk.co.uk.

Job Summary

Your role is to identify and develop strategic relationships with regional/key employer partners/organisations, and establish, and grow a pipeline of sustainable employment opportunities within the region. You will focus on growing employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands.

You will also directly motivate, support and manage a team of 'Regional Account Managers' to deliver the Employer Engagement Strategy within a defined region and to meet and exceed performance targets (both contractual and financial) within the compliance, quality and health & safety standards required.

Key Duties

• To oversee the collation of accurate forecasting, performance data, and employer feedback to support the Head of Employer Engagement, and other internal colleagues
• Development, and ownership of regional sector plans, linked to the national employer engagement strategy
• Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'
• Development and management of employment opportunity pipeline including ringfenced/guaranteed vacancies, work experience placements, job fairs etc.
• Expert advice, guidance and support e.g workforce planning, training needs analysis, skills gaps
• Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres
• Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners
• Working with the 'Employer collaboration Lead' to work engage and support local partner organisation(s) (e.g LA's, LEP's, CPN partners etc) relationships
• Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc.
• Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities
• Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements
• Ensuring a clear audit trail by recording activity/performance within our CRM, and other MAXIMUS systems
• Support new staff through work shadowing, buddying or generally being on hand to answer questions and provide assistance

What we are looking for

• Hold a Level 4 Diploma in Business Management or equivalent qualification or equivalent experience.
• Full understanding of the Sales process and Key Account Management
• Proven experience in a sales environment, including 'relationship selling' - dealing with Medium to Large Enterprise
• Performance and delivery focused - proven track record in exceeding stretching sales/performance targets
• Proven knowledge of the local labour market and existing relationships with key stakeholders.
• Confident and competent in networking and building and maintaining local relationships.
• Strong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationships.
• Demonstrable experience of being an effective leader and manager in a performance driven environment.
• Strong negotiation skills demonstrated ability to influence senior stakeholders
• Resilience, calm, rational and objective in all situations
• Self-starter with strong planning and organisations skills
• High degree of accuracy and attention to detail

What we offer

• 25 days holidays + bank holidays
• Holiday Trade
• 9% combined pension contribution
• Healthcare cashplan
• Dental Insurance
• Retail discounts

EEO Statement

MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Job Type: Full-time

Salary: GBP38,000.00-GBP48,000.00 per year