Dispatch Administrator

We are currently looking for Dispatch Administrator to join our busy team in Reading!

Reporting into the Operations Manager, you will support the Logistics department in ensuring daily tasks are completed in a timely manner and ensuring that order queues and stock levels are managed accordingly.

Dispatch Administrator Duties:

• Assist the Operations Manager with the daily logistics tasks;
• Dispatching equipment to new merchants each day;
• Arranging hardware swaps, replacements and upgrades where needed;
• Contact customers to coordinate and confirm deliveries;
• Process configuration details for online solutions;
• Managing stock levels and ordering stock from relevant suppliers;
• Booking stock in and out of the system;
• Processing accessories and paper roll orders;
• International shipments;
• Monitoring the overall hardware estate.

Dispatch Administrator Requirements:

• Professional, clear and confident communication skills on the telephone;
• Excellent verbal, written and communication skills, including the ability to write letters and other correspondence;
• Excellent organisation skills;
• High energy with the ability to multi-task and prioritise as appropriate;
• Attention to detail and the ability to always produce accurate work which is clear and complete;
• Excellent IT skills using Microsoft Office (Word, Excel and Outlook) together with the confidence to effectively maintain and use other in-house databases as required;
• A proven track record in an office administrative role;

About the Company:

UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions.

With a customer base of over 20,000 customers, approximately GBP3 billion is processed across UTP's estate of credit card machines each year with many hundreds of new customers being added on a monthly basis.

If you think that you are suitable for this Dispatch Administrator role, please apply now!

Due to the nature of our business all prospective employment offers will be subject to a satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.