Team Leader – Digital Services & Technologies

As our Team Leader – Digital Services & Technologies, you will be responsible for maintaining, administering, developing and supporting all digital services and for the management of systems which include the administration, maintenance and upgrades to 365 Microsoft infrastructures.

Working in close partnership and collaboration with all members of the Quality and Innovation team, you will coordinate the work of colleagues contributing to projects and develop and maintain good relationships with partner organisations, ensuring the successful delivery of collaborative projects. Undertaking quality assurance monitoring visits as required, you will deliver the highest levels of customer service and support, and ensure the development and sharing of best practice, including the delivery of CPD.

We’re looking for an individual who holds a Higher or Degree Level qualification and who has experience of delivering a good or better level of customer service. You should have experience of managing, updating and developing systems, and of providing technical support to end-users.

Mission focused and with a drive for tangible, timely delivery of output, processes and change management, you will have a passion and ambition for digital technology and its role in Further Education, and have the ability to think, pivot and deliver quickly when required, responding to emerging/changing opportunities and challenges in a calm and effective manner. You should have good knowledge of Microsoft Excel and VBA and ideally understand backup, anti-virus and IT security.

Experience of supporting service users with using new technologies such as Drones and SMART technology would be beneficial, as would experience of managing Microsoft 365 for Education services.

This post can be based at any College Group site (Kingston College, Carshalton College, Merton College, South Thames College – Wandsworth or South Thames College – Tooting) and is to be agreed with the successful candidate.

Closing date for the return of a complete online application is 9th July 2021

The benefits package includes generous annual leave of 37 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. 

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.