Food & Beverage Manager

Recruiter
Confidential
Location
Matlock
Salary
35000.00 - 38000.00 GBP Annual
Posted
14 Jun 2021
Closes
12 Jul 2021
Contract Type
Permanent
Hours
Full Time
We have an exciting opportunity for an experienced Food & Beverage Manager to be a key member on an award-winning holiday business based in the Derbyshire Peak District. This is a great opportunity to join a family run holiday park group with excellent long-term prospects.

They are a growing business with loyal regular customers. You must have real pride and passion for what you do, as you will be responsible for playing an active role in developing the restaurants image and the team. This is an excellent opportunity for the successful candidate to develop the business and the teams within.

Candidates will therefore be expected to be strong advocates of the Company's hostmanship principles and will be required to take ownership of the financial performance of the two outlets.

The successful applicant will have had previous experience working in customer service driven high-pressure environments with the ability to work unsupervised and deliver memorable experiences across 2 award winning sites

Key Responsibilities

* To ensure the overall profits, success and smooth running of the operation by maintaining high standards of customer service and team member effectiveness whilst adhering to all company hostmanship, best practices and legal requirements

* Responsible for team leaders and members, financial performance, cash and stock, cellars, security and health and safety

* Adhering to all company administrative processes and cash handling procedures

* Assisting in the compilation of the annual budget

* Dealing effectively and efficiently with customer complaints following the company guidelines/best practices

* Developing and maintaining relationships with team leaders and members through support, coaching, monitoring and appraisals

* Ensuring that all bars, restaurant, cellars and customer areas are maintained effectively and are kept clean and presentable at all times

* Ensuring that all customers are served correctly, quickly and in a pleasant manner

* Ensuring the safety of customers and team members and security of cash, stocks, cellars and the venue's themselves

* Establishing and communicating individual and team goals

* Following the required procedures for stock takes, receiving deliveries and cellar management

* Following and enforcing all relevant legislation including health and safety, hygiene, fire and licensing laws

* Liaising with the General Manager to ensure the business objectives and the priorities of the company are met

* Managing all team members to ensure tasks and responsibilities are performed to the agreed standard required

* Managing and controlling the related costs including stocks and wages in line with business needs

* Maximising income by achieving, interpreting and acting upon the weekly financial results

* Recruiting, training and motivating team leaders and team members to meet the needs of the business

* Taking action on customer queries and feedback in the interest of the customer and the operation

The Ideal Candidate

* Experience in Food and Beverage Management is essential

* Have experience with a customer focused business

* An assertive, diplomatic hands-on approach with a "Can do" attitude

This full time permanent role includes working some evenings, weekends and bank holidays and offers an attractive salary and rewards. Accommodation can be provided if required. If you feel you have the desire and experience needed to succeed as Food & Beverage Manager, then please apply now

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