Credit Controller

Leamington Spa
14 Jun 2021
12 Jul 2021
Contract Type
Full Time
We truly believe that Calor is a great company to work for. Investing in our people's skills and knowledge is hugely important to us, and we encourage flexibility and innovation in a supportive working environment.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. Our people allow us to do that, which is why they are the heart of our business.

The Credit Control team at the Calor Head Office in Tachbrook Park, Warwick are looking for a Credit Controller to join their Collections team. You will be dealing with overdue domestic and commercial accounts using the telephone and written communication. You will be identifying reason for non-payment, resolving queries to the customer's satisfaction and negotiating a positive outcome. This may involve agreeing, arranging and administering pay arrangements. You will also be recommending delinquent accounts for disconnection, legal action or write off and maybe involved in the use of trace agents, collection agents and solicitors. You will be responsible for building good relationships with customers to help reduce late payments, minimise debt and optimise cash flow into the business.

Hours of work:
You must be flexible to work between 8:00am - 5:30pm (37.5hours per week)

Key responsibilities will include:

Manage our customers through the entire credit control process
Debt collection, cash allocation and query resolution
Reduce late payments, minimise debt and optimise cash flow into the business
Building good relationships with customers and our salesforceAs such we would like you to:

Experience of credit control and account reconciliation
Strong administrative experience
Preferably experience of domestic and commercial credit control
A minimum of Grace C in English and Maths at GCSE level or equivalent is required
IT literate with good working knowledge of Excel
Ability to communicate internally and externally at all levels
Ability to work to targets
Well organised and thorough
High levels of attention to detail and accuracy
A flexible, positive approach to teamwork and the ability to deal with an ever-changing environment
A genuine desire to work in Credit ControlOnsite Facilities

Subsidised canteen
Free car parking
Free drinks vending machinesTo be considered for the above opportunity you must be eligible to live and work in UK.You must also hold a full clean UK drivers licence.

Calor Gas Ltd. adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation

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