Spa and Leisure Manager

Hemel Hempstead
28 days holiday, meal on shift etc
14 Jun 2021
12 Jul 2021
Sport & Leisure
Contract Type
Full Time
Spa & Leisure Manager

My client is an historic country house hotel, located no more than an hour from central London. The hotel offers luxury accommodation, spa and leisure facilities, restaurant and bar and various function rooms. They are popular for weddings and events but also conference and leisure functions.

An exciting opportunity for a passionate Spa & Leisure Manager to assist with their re-launch of our brand-new spa facilities . They have 5 brand new treatment rooms and completely refurbished Leisure & Spa facilities.

You will assist in the day to day running of the spa ensuring that our customers receive a high-quality experience throughout their stay.

What does the position involve?

* A valid beauty therapy qualification NVQ LVL 3 or equivalent

* Monitor all aspects of the leisure club and spa.

* Carrying out all aspects of beauty therapy treatments and ensuring high standards are delivered by all therapists

* Recruitment, train and motivate staff ensuring targets are met and high standards are consistently maintained.

* Ensure stock levels are appropriate to business demands

* Responsible for dealing with any guest issues/complaints and ensure these are resolved

Skills required

* Previous experience within a similar role is essential

* NVQ Level 3 Beauty Therapy qualification or equivalent

* Ability to carry out a variety of treatments demonstrating confidence which include; massage, waxing, manicures and pedicures

* The spa will be operational seven days a week so flexibility with evening and weekend work is required.

* Knowledge of spa online booking systems

* Excellent communication and customer service skills

This is a fantastic opportunity for the right applicant wishing to progress within their career and grow with an exciting new spa.


* Competitive Salary

* 28 days holiday entitlement (including bank holidays) and 33 days after 3 years' service

* Discounts on hotel stays, treatments and products

* Free meal provided on duty

* Free onsite parking

* Uniform provided

* NVQ Training

For more information please contact Charmaine

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