Administrator

HRGO are currently looking for an Administrator on behalf of a well known national company based in Lincoln.

Responsibilities include:-

• Answering inbound calls in a polite and professional manner and logging the details accurately
• Building strong relationships with both external and internal customers
• Ensuring prompt resolution of complaints with a strong focus on customer retention
• Assisting credit control with outstanding debts by way of query resolution
• Understanding the daily driver debrief process and dealing with any issues raised, maintaining records of actions.
• Fulfilling Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation
• Undertaking any other such duties as may reasonably be required within the Service Centre
• Undertaking any training and development as required
• Supporting the Administration Cooordinator in ad hoc projects

Skills & Qualification required

• Numerate and PC literate with good telephone manner and interpersonal skills
• Ability to work on own initiative in high pressure environment
• Attention to detail