Remote Digital Marketing Manager – Operations – #1 Health-App Tech Brand

Want to join the UK's most-downloaded Health App in its category, now poised to hit the US? Ready to join an award-winning, well-funded health-tech startup and help change the lives of millions?

If you are a passionate, inquisitive Digital Marketer who wants to make things happen now, we need to talk.

Get in touch if the below sounds like you:

// You have a gift for communication and interpersonal skills, love to be customer facing, make presentations and manage stakeholder relationships
// You're inquisitive, human-focused and great at scoping, writing, tracking and delivering briefs
// You've proven experience in Digital Marketing for B2C brands
// You can turn any project ideas into well-organised deliverables
// You have at least 3 years B2C Digital Marketing experience and are obsessed with connecting with customers at the right time, on the right channel, with the right message
// You are passionate about the latest trends in consumer digital marketing
// You're bright, bold, and truly care about helping our users improve their health and wellbeing
// You have in-depth knowledge of social media platforms, have a strong understanding of using CMS and the ability to use MarTech
// You have a burning desire to share what you know and develop more junior teammates to become more awesome than you are

Role Info:

Digital Marketing Operations Manager – Health-Tech App Startup
UK Remote – London-based post Covid
Up to £50,000
Benefits include- Stock Options, A nurturing, progressive Culture. A holiday policy that works on the basis of accountability: be reliable, get your work done, and take as much time off as you need.

Who we are:

We are a digital health startup pioneering a new era of direct-to-consumer virtual care for diabetes that doesn’t rely on standardised medical advice

Our first app is a first-of-its-kind digital therapeutic for personalised, independent, self-management of type 1 diabetes. It uniquely models the fact that the optimisation of individual well-being is a lifelong learning journey that involves building up skills, knowledge and confidence over time.

The app extracts diabetes data from devices and phones — and incorporates personal psychology, physiology and environment — to provide bespoke support and guidance based on individual, personal data.

We are the most-downloaded diabetes app in the UK & Ireland and are planning to roll the app out to the US this year.

Our Mission:

We want to make life better for people with diabetes and need more of them to know we exist.

We want:

We embrace big personalities and strive to unleash people’s excellence, encourage vulnerability and practice love and respect for each other and our users. In exchange for your start-up moxie and talent, we can give you a voice that could have an enormous impact on our business, in a supportive environment where you’ll deliver great things, innovate and grow.

You will get to:

+ Manage the day-to-day aspects of Marketing Operations
+ Oversee and manage consumer and stakeholder activities e.g. events, KOL and influencer relationship management, competition, giveaways and other digital projects
+ Oversee the planning of company asset production and campaign delivery e.g. photo and video shoots planning, presentation decks
+ Oversee the growth of our social media platforms and our online community
+ Optimise our online presence e.g. keeping our website up to date as well as social media account and external directory listings in line with our keyword strategy
+ Improve our website by evaluating important metrics that affect our traffic, overseeing our SEO and improving the user journey alongside our Product Marketing Manager
+ Manage the execution of the marketing strategy in relation to consumer growth, segmentation and regulatory compliance (e.g. GDPR, MDR)
+ Stay on top of the latest trends and technologies affecting our industry
+ Prepare accurate reports on our marketing campaign's overall performance

Use all the digital marketing tactics in your toolkit as you think best across the user-journey so that we become one of the best, globally discovered, understood and adopted mobile medical apps, taking our digital marketing to the next level

Be a direct report and mentor for two junior creatives

You bring:

+ A passion for our mission. You want to help solve a complex problem and make life better for people with diabetes. You’re fanatical about connecting with our audience, researching and understanding human behaviour
+ Hustle. You get sad if you’re not multitasking and context-switching
+ Collaboration. Cross-functional and iterative, you’re instinctively agile and always looking for better, not perfection.
+ Creativity. Your writing is clear, jargon-free and approachable and your ideas are grounded in execution.
+ Project management skills. You know how to bring an idea to completion, and make the cogs fit with obsessive attention to detail.
+ Spirit. You want space to make mistakes that you can learn from, that open debate, and solve interesting problems. You also have a desire to grow and lead.
+ Dedication. You are committed to our customers, shareholders, employees and local communities.
+ Mindful You seek to be respectful, an active listener and to pay attention to detail.
+ Excellence. You are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
+Integrity. You seek open and honest communication, and you hold yourself to high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

We challenge conventional thinking within the medical and pharmaceutical worlds. We work with a massively diverse set of user needs, turning human experience into science. We believe the more inclusive we are, the better our product will be. To do that, we’ve created an environment where everyone can bring their whole selves to work, and we welcome applications from all.

Interested? Apply here for a fast-track path to our Talent Manager Holly.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.