Dutch Speaking - Quality Evaluation Analyst

Recruiter
Office Angels
Location
Exeter
Salary
19227.00 - 20380.62 GBP Annual
Posted
13 Jun 2021
Closes
18 Jun 2021
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time

CALLING ALL DUTCH SPEAKERS!

Are you fluent in both Dutch & English? Are you looking for a new role with great benefits and a fantastic team?

We would love to hear from you! We are recruiting for fluent Dutch/English speakers to join our client in Exeter who supports customer contact centres in analysing calls and written communication.

  • Job Title: Quality Evaluation Analyst
  • Start Date: June 2021 (flexible/asap)
  • Salary: From GBP19,227.00 pa to GBP20,380.62 pa (doe)
  • Hours: Full Time - 37.5 hours per week Monday to Friday
  • Location: Working remotely from home and when relevant/required, to be based in Exeter
  • Need to be based in the UK to apply.

You will be responsible for analysing the content of interaction between Customers, Clients and Outsourced Contact Centres by evaluating the content of telephone calls and written communication, in the required language and will provide accurate and actionable feedback on their service delivery and quality. This information is analysed and fed-back in order for those centres to be able to improve customer experience.

In order to be considered for this role you must be a speaker of Dutch as well as have a good command of the English language. You will have strong attention to detail, be a fast learner and strong team player.

If you would like some more information and to be considered for this role please contact Alex on or email for further information.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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