Tour guide

Recruiter
PMP Recruitment
Location
The Vale of Glamorgan (Bro Morgannwg)
Salary
8.94 GBP Annual
Posted
13 Jun 2021
Closes
18 Jun 2021
Contract Type
Temporary
Hours
Full Time

PMP Recruitment are looking to employ a number of Tour Guides on a part time basis (8 - 24hrs per week) to guide members of public around an exciting tourist attraction based in Llantrisant.

These will be part time hours on an ongoing basis. Pay Rate: GBP8.94, start ASAP.

Purpose of the Job:

* To deliver a memorable and enjoyable experience for all guests through a guided tour and performance.
* Ensure that all guests and potential guests to the attraction receive the highest level of customer service at all times.

Key Accountability's:

* Contribute to the commercial success of the attraction by promoting the attraction to prospective guests.
* Capitalise on all opportunities for retail sales through guidebook sales, up-selling and event retail offers.
* Ensure that all Processes and Policies are adhered to at all times including those concerned with health and safety and cash handling.
* Carry out all tasks given by the Management Team. To carry out all other duties as requested by Management Team including general housekeeping.
* Actively promote ticket sales both inside the attraction and at external locations (including street marketing).
* Embrace the idea of 'the team' and actively work to ensure the success of the attraction. * With a conscientious attitude, follow the script given and be open to receiving feedback from the management team.
* Ensure you are always punctual ready to start working at the time your shift starts.
* Ensure the highest standards of presentation are maintained throughout the attraction at all times.
* Be courteous and professional to guests at all times.
* Observe and report to the General/Duty Manager immediately any incidents which may affect the presentation, other employees or guests of the visitor attraction.

Person Specification:

Essential
* Experienced in drama/acting/live entertainment
* Ability to engage members of the public and to gather an audience
* Commitment and passion to performance and learning
* Creativity and Enthusiasm
* A flexible, hands-on, can-do approach
* Initiative and positivity
* An excellent work-ethic and desire to develop skills
* Personable, presentable and highly professional
* Able to work weekends, school holidays and evenings as required

Desirable

* First Aid training/qualification
* Experience in amateur dramatics
* Previous Experience of working in the Tourism Sector
* Experience in group management to maintain tight booking times
* Ability to speak a foreign language
* Awareness of health and safety
* Storytelling/Arts & Crafts/Passion for literature.

PMP Recruitment a trading division of Cordant Recruitment is acting as an employment business in relation to this vacancy.