Customer Service Advisor

Exiting opportunity has arisen for an Italian Speaking Customer Service Coordinator to join a growing and ambitious team near Gatwick.

Duties Include;

Processing of quotation, orders, and sales in effective manner.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Attracts potential customers by answering product and service questions, suggesting information about other products and services.
Maintains customer records by updating account information.
Experienced in working in a fast-paced office environment.
Must be organised and comfortable with maintenance of key information on all accounts and prospects.
Working closely with internal stakeholders to ensure a smooth customer experience for the customer.
Effectively managing a customer base and accurately report progress through our CRM system.
Working closely with the operations and product team to provide partners with a seamless operational service.

Experience required;

Excellent spelling and grammar Italian language - MUST
Outstanding attention to detail.
Excellent reporting & networking skills.