COUNCIL TAX OFFICER
- Recruiter
- Confidential
- Location
- London
- Salary
- Competitive
- Posted
- 13 Jun 2021
- Closes
- 14 Jun 2021
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
JOB TITLE: COUNCIL TAX OFFICER
LOCATION: WFH/ EALING
PAY RATE: GBP16.70 HOURLY RATE (PAYE)
HOURS: MONDAY - FRIDAY- 9AM - 5PM
DURATION: 3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)
START DATE: ASAP
MAIN DUTIES WILL INCLUDE:
To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures
To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances
To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person.
To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager
To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary.
To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses)
To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment
THE IDEAL CANDIDATE MUST HAVE:
Related experience of working in a Council Tax or Business Rates collection environment.
Ability to respond to customers enquiries: in writing, electronically, face to face and at Magistrates Court
Ability to use a computerised accounts system to accurately maintain and update Council Tax records
Ability to calculate Council Tax charges and account amendments, and to prepare statements of account
Please note that this role will be primarily working from home with occasional onsite/ court visits.
*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
LOCATION: WFH/ EALING
PAY RATE: GBP16.70 HOURLY RATE (PAYE)
HOURS: MONDAY - FRIDAY- 9AM - 5PM
DURATION: 3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)
START DATE: ASAP
MAIN DUTIES WILL INCLUDE:
To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures
To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances
To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person.
To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager
To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary.
To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses)
To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment
THE IDEAL CANDIDATE MUST HAVE:
Related experience of working in a Council Tax or Business Rates collection environment.
Ability to respond to customers enquiries: in writing, electronically, face to face and at Magistrates Court
Ability to use a computerised accounts system to accurately maintain and update Council Tax records
Ability to calculate Council Tax charges and account amendments, and to prepare statements of account
Please note that this role will be primarily working from home with occasional onsite/ court visits.
*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser